Shatha Ayman

I’m a highly organized, detail-oriented Administrative & Customer Support Specialist with experience in administrative support, customer communication, project coordination, and data management. I handle daily follow-ups, organize files, prepare reports, and support smooth, professional interactions—especially in remote work settings.

As an Assistant Project Manager at World Vision (2023–2024), I coordinated administrative and operational project tasks, organized project files and documentation, and supported communication and reporting. I followed up with stakeholders and team members, managed schedules, and tracked tasks efficiently.

From 2024 to present, I support community and operations work as an Environmental Youth Group Member at MA’AN Remote Work & Time Development Center. I assist with workshops and community activities, coordinate participant and customer follow-up through social media, and contribute to reporting and daily operations, including managing orders and inquiries through my Personal Gifts & Distribution Project.