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Vijay Shankar

@vijayshankar

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Accomplished leader with 20+ years in operations and project management.

India

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What I'm looking for

I am looking for a role that allows me to leverage my extensive experience in operations and project management while fostering a collaborative and innovative work environment.

I am a result-oriented leader with over 20 years of experience in managing high-performance teams and driving operational excellence across diverse sectors. My career has been marked by a commitment to strategic roadmap planning and execution, particularly in the context of examinations and educational services. I have successfully coordinated with various internal and external stakeholders to ensure that all activities align with the overarching mission and policies of the organizations I have worked with.

Throughout my tenure, I have single-handedly managed estate contracts for venues across India, facilitating examinations for over 4 lakh candidates annually. My role has involved building strategic alliances and vendor partnerships, supporting large national procurement projects, and implementing innovative solutions such as library management software across multiple locations. I take pride in my ability to achieve business targets consistently and in leading initiatives that enhance operational efficiency and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Head Exams Operations

Current

IDP Education

Aug 2021 - Present (4 years)

Managed capacity planning and successful delivery of IELTS and other British Council exams, covering 500,000 students annually across 52 cities. Consistently achieved business targets for four years.

Capacity Planning Service Delivery Stakeholder Management Business Development Strategic Alliances

Head Service Management

British Council

Jan 2008 - Present (17 years 7 months)

Spearheaded and managed Audit Operations for PAN India Exam Venue end-to-end Delivery Partners & Suppliers across 50 cities. Sourced over 40 venues for CD-IELTS & other BC exams across India.

Audit Vendor Management Procurement Compliance Stakeholder Engagement

Senior Manager - Contract Management

British Council

Jan 2002 - Present (23 years 7 months)

Led and managed Maruti as a client in the capacity of a Sr. Project Manager. Developed and managed professional relationships with new and current partners to generate and retain business.

Project Management Client Management Partnership Development

Assistant Library & Learning Information Centre

British Council

Jun 1999 - Present (26 years 2 months)

Curated a Reading Program with various schools of Delhi, generating revenue worth 30 Lakhs annually, which was replicated in other British Libraries PAN India. Automated manual processes of the Learning and Information Centre Section.

Program Management Revenue Process Automation Information Management Customer Engagement

Education

Degrees, certifications, and relevant coursework

Indian Institute of Entrepreneurship and Management

PG Programme in Business Management, Business Management

1997 - 1998

Completed a Post Graduate Program in Business Management, focusing on entrepreneurial and management principles. This program provided a strong foundation in business operations and strategic planning.

Bhagat Singh College, Delhi University

B.Com., Commerce

1992 - 1995

Obtained a Bachelor of Commerce degree, gaining comprehensive knowledge in commerce and business-related subjects. This foundational education supported subsequent career development in various operational and management roles.