Ravneet Singh Bedi
@ravneetsinghbedi
Dynamic Centre/Operations Manager with over 20 years of experience.
IndiaWhat I'm looking for
I am a dynamic and results-driven Centre/Operations Manager with over 20 years of experience in overseeing operations, driving revenue growth, and maintaining high levels of customer satisfaction. My proven track record includes implementing effective strategies to improve efficiency, streamline processes, and achieve targeted goals. I am passionate about delivering exceptional service and creating a positive work environment.
Throughout my career, I have held various managerial roles where I have successfully developed and implemented strategic plans, hired and trained staff, and ensured compliance with regulatory requirements. My experience includes overseeing day-to-day operations, monitoring performance metrics, and fostering positive relationships with clients and vendors. I thrive in environments that challenge my problem-solving skills and allow me to lead teams towards achieving excellence.
Experience
Work history, roles, and key accomplishments
Centre Manager
Travel O Daddy
Jan 2023 - Present (2 years 5 months)
Overseeing daily operations of the center, developing strategic sales plans, hiring and training staff, ensuring compliance with regulations, and maintaining relationships with stakeholders. Focused on team motivation and performance improvement.
Operations Manager
ARCA Properties
Apr 2022 - Nov 2022 (7 months)
Conducted reviews of policies for improvement, developed KPIs, maintained inventory records, and implemented operational procedures. Focused on cost analysis and customer satisfaction.
Manager Quality & Operations
Virtual Employee
Sep 2018 - Mar 2022 (3 years 6 months)
Developed strategies to enhance customer satisfaction, created performance reports, and trained team members. Focused on operational efficiency and employee development.
Manager - Airline Operations
Voyage Creators Inc
Feb 2013 - Jun 2018 (5 years 4 months)
Managed airline operations, trained staff, optimized internal policies, and improved sales performance. Focused on client relationships and operational quality.
Assistant Manager of Operations
Fareportal India
Jun 2012 - Nov 2012 (5 months)
Monitored quality control standards, developed customer satisfaction strategies, and analyzed operational performance. Focused on team collaboration and process improvement.
Team Lead
Interglobe Technologies
Apr 2007 - Mar 2012 (4 years 11 months)
Analyzed operational data, resolved customer complaints, and provided employee training. Focused on process optimization and team productivity.
Customer Care Executive
Daksh India Ltd.
Mar 2002 - Feb 2004 (1 year 11 months)
Activated CDMA phones, provided customer service, and cross-sold plans. Focused on meeting targets and maintaining customer relationships.
Education
Degrees, certifications, and relevant coursework
DUDelhi University
Bachelor of Commerce, Commerce
1997 - 1999
Availability
Location
IndiaAuthorized to work in
Interested in hiring Ravneet Singh?
You can contact Ravneet Singh and 90k+ other talented remote workers on Himalayas.
Message Ravneet SinghFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
