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Vijay Anand

@vijayanand2

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Revenue Operations leader at Infrascale who redesigned Quote-to-Cash, cutting cycle time 35% and quote turnaround 40%.

India

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At Infrascale, I run revenue operations across Sales, Marketing, Customer Success, Finance and Product for a business serving self-service consumers and sales-assisted accounts. I partner with the CEO and CFO on pricing, forecasting and operating cadence, and built and led a team of 8 in India.

I redesigned Quote-to-Cash through CPQ automation and contract standardization, reducing cycle time by 35% and quote turnaround by 40%. I also built the forecasting process and contribution-margin deal approval framework, and implemented Chargebee for subscription and usage-based billing.

I deployed AI agents for CRM workflows and am building a Deal Desk approval agent in Python using the Anthropic SDK and Zoho CRM API. My earlier work at Infrascale included Salesforce and Zuora administration, billing operations, and leading business development teams.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager, Revenue Operations

Current

Infrascale

Jul 2018 - Present (8 years 3 months)

Lead revenue operations across Sales, Marketing, Customer Success, Finance and Product for a business serving both self-service and sales-assisted customers. Consolidated Salesforce, Zuora, DocuSign, Marketo and HubSpot into Zoho One, reducing operating costs by approximately 40%.

Salesforce Zuora Docusign Marketo HubSpot Zoho One ChargeBee CPQ AI Agents Python Anthropic SDK Zoho CRM Forecasting Deal Desk Pricing Quote to Cash Billing Retention Reporting Dashboarding Zoho Recruit

Manager, Revenue Operations

Infrascale

Jul 2015 - Jun 2018 (2 years 11 months)

Administered Salesforce as the revenue system of record, translating business requirements into CRM design, data standards and governance. Implemented Zuora Billing and the Zuora-Salesforce integration, covering product catalog, bill runs, payment runs and subscription amendments.

Salesforce Zuora CPQ Billing Operations Zuora Workflow REST APIs Renewals Templates Client Communication Roles And Permissions

Manager, Systems and Finance Operations

Infrascale

Jul 2011 - Jun 2015 (3 years 11 months)

Administered Salesforce for Sales and Finance, owning business requirements, data quality and system governance. Managed accounts receivable operations in partnership with the finance team and supported HR operations and business systems for the India team.

Salesforce Data Quality Systems Governance Accounts Receivable HR Operations Business Systems

Team Leader, Business Development

Infrascale

Dec 2009 - Jun 2011 (1 year 6 months)

Led 3 business development teams running email campaigns, lead validation, lead scoring and data research, helping them meet their goals quarter over quarter. Owned lead assignment to sales and the governance rules behind it.

Email Campaigns Lead Validation Lead Scoring Data Research Lead Assignment Governance GTM Handoff performance reporting

Research Analyst

Infrascale

Sep 2008 - Dec 2009 (1 year 3 months)

Ran email campaigns and built cold email templates for outbound outreach. Validated leads and defined lead scoring rules used by business development, and carried out data research and analysis to support business development and sales targeting.

Email Campaigns email templates Lead Validation Lead Scoring Data Research Data Analysis Sales targeting