Vigneswaran G

Lead post-sales and client-retention operations across 4 states, managing the end-to-end student lifecycle from enrollment to placement. Manage a team of 6 executives and develop SOPs, process controls, and MIS dashboards to improve operational efficiency.

Directed daily branch operations for a ₹5 Cr+ annual business portfolio, ensuring regulatory compliance and operational accuracy. Managed branch operations for 600+ students and led a cross-functional team of 12+ across academic, sales, and support functions.

Managed collections and operational processes for a ₹10 Cr+ revenue portfolio, leading a team of 8+ members. Directed monthly financial closing processes, established internal controls, and led vendor management and procurement negotiations.

Directed budget planning and cost control measures, enhancing organizational profitability. Negotiated vendor payment schedules and contract terms, streamlined commercial operations, and orchestrated month-end and year-end closing activities.

Counselled prospective students and parents on course offerings and career pathways, closing 10-25 admissions per month and consistently exceeding assigned monthly sales targets. Owned the end-to-end sales cycle and built long-term trust with students and parents.

Coordinated daily office operations, maintaining workflow efficiency and timely completion of administrative tasks. Managed document control processes and facilitated cross-department communication.

Managed front-desk and client-facing operations, improving overall customer experience through prompt query resolution. Implemented document management procedures that enhanced record accuracy and streamlined administrative processes.

Master of Business Administration in Finance and Project Management, completed in December 2024.

Bachelor of Commerce degree from Government Arts College, Bharathiar University, completed in April 2009.