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akshada chahande

@akshadachahande

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Branch Manager at Think and Learn Pvt Ltd who achieved 110% of revenue target and increased student admissions by 30%.

India

Message

At Think and Learn Pvt Ltd, I drive branch revenue through targeted sales strategies and manage the student enrollment lifecycle. I oversee branch operations and team development, and achieved 110% of revenue target while increasing student admissions by 30%.

I’ve worked across EdTech, sales, business development, and customer service, guiding families through admissions and resolving customer concerns. My experience includes branch operations, customer retention, KPI tracking, and CRM.

Experience

Work history, roles, and key accomplishments

Current

Center Manager (Branch Operations & Sales)

Current

Think and Learn Pvt Ltd

Mar 2022 - Present (4 years 7 months)

Drove branch revenue growth by executing targeted sales strategies and managing the full student enrollment lifecycle. Led and mentored a team of staff, overseeing recruitment, training, performance appraisals, and daily operations.

Sales Branch Operations Team Leadership Customer Success CRM Data Driven Decision Making Reporting KPI Tracking Stakeholder Management

Academic Counsellor

Brainbees Solutions Pvt. Ltd. (FirstCry)

Jun 2021 - Aug 2021 (2 months)

Guided parents through the admissions process, providing detailed information on educational offerings to secure enrollments. Maintained consistent engagement with prospective clients to build trust and facilitate decision-making.

Admissions Customer Engagement Communication Skills Sales

Customer Service Associate (Voice Process)

Teleperformance – Flipkart Process

Sep 2020 - Apr 2021 (7 months)

Resolved customer inquiries and complaints promptly, maintaining high service quality standards. Managed inventory tracking and order fulfillment to ensure timely delivery and customer satisfaction.

Customer Service Inventory Management Order Fulfilment Cross Functional Collaboration Problem Solving

Academic Counsellor

Chanakya IAS Academy

Sep 2019 - Mar 2020 (6 months)

Provided academic guidance and support to students preparing for competitive examinations. Facilitated student enrollment by explaining program benefits and curriculum requirements.

Academic Counseling Student Enrollment Communication Skills

Academic Counsellor

AUV Technology

Nov 2018 - Jul 2019 (8 months)

Managed walk-in and telephonic inquiries regarding internship and training programs. Executed telecalling campaigns to generate leads and convert prospective learners.

Lead Generation Telecalling Inquiry Management Sales

Academic Counsellor

IANT Computer Education

Mar 2018 - Nov 2018 (8 months)

Achieved monthly and quarterly student enrollment targets for hardware and networking programs. Collaborated with faculty to monitor student academic performance and maintain accurate documentation.

Enrollment management Student Monitoring Documentation Collaboration

Training and Placement Officer

JETking

Sep 2017 - Nov 2018 (1 year 2 months)

Developed and implemented recruitment strategies to identify and place qualified candidates. Organized career fairs and workshops to bridge the gap between organizational needs and candidate skills.

Recruitment Placements Training Communication Skills Problem Solving