Vignesh R M

I am a highly motivated Software Engineer with over 2 years of experience specializing in ServiceNow development and Salesforce administration. My journey in technology has been driven by a passion for delivering high-quality business solutions through automation, configuration, and process optimization. I am committed to continuous learning and professional growth in these technologies, ensuring that I stay at the forefront of industry advancements.

Currently, I work at Claysys Technologies, where I have honed my skills in ITSM modules, JavaScript scripting, and user interface customization. I have successfully managed over 70 service requests and 50 incidents, demonstrating my capability to handle complex workflows and deliver exceptional user experiences. My experience with Salesforce includes managing setup and configuration, implementing automation, and developing insightful reports and dashboards, all aimed at enhancing operational efficiency.

As I look to the future, I am eager to apply my expertise in both ServiceNow and Salesforce to new challenges that allow me to contribute to innovative projects. I believe in the power of technology to transform businesses and am excited about the opportunity to be part of that transformation.