Vidhya Subramani
@vidhyasubramani
Detail-oriented Sales Coordinator with 10 years of experience.
What I'm looking for
I am a highly motivated and detail-oriented Sales Coordinator with a decade of experience in sales support, order processing, and customer service. My expertise lies in coordinating sales operations, managing documentation, and liaising with both internal and external stakeholders to ensure seamless business operations. I possess strong analytical and organizational skills, which have enabled me to improve sales efficiency and enhance customer satisfaction significantly.
Throughout my career, I have achieved notable successes, including increasing sales efficiency by 20% through process automation in my current role as a Senior Sales Support at Scientechnic LLC. I have a proven track record of managing customer inquiries, tracking orders, and maintaining accurate sales records. My experience also includes streamlining export documentation processes and establishing strong relationships with international clients, which has greatly enhanced customer satisfaction and retention.
Recognized for my outstanding efficiency in sales and service coordination, I am committed to continuous improvement and professional development. I have completed various trainings in Sales Operations and SAP Customer Relationship Management, which have equipped me with the skills necessary to excel in fast-paced environments. I am eager to bring my expertise to a dynamic team that values innovation and customer-centric solutions.
Experience
Work history, roles, and key accomplishments
Senior Sales Support
Scientechnic LLC
Aug 2022 - Present (2 years 10 months)
As a Senior Sales Support, I process sales orders, manage customer inquiries, and maintain CRM systems. I improved sales workflows by 20% through automation and coordinate with logistics for order fulfillment.
Sales Coordinator
Al Hathboor Electricals
Sep 2019 - Jul 2022 (2 years 10 months)
In my role as Sales Coordinator, I managed sales documentation, assisted with quotations, and prepared sales reports. I ensured timely delivery and resolved customer complaints efficiently.
Export Sales Coordinator
Kingston Holding FZE
Feb 2018 - Aug 2019 (1 year 6 months)
As an Export Sales Coordinator, I managed international sales orders, streamlined export documentation, and ensured compliance with trade regulations. I built strong client relationships and optimized shipping schedules.
Sales Advisor
Axiom Telecom
May 2015 - Jan 2018 (2 years 8 months)
As a Sales Advisor, I provided customer service and sales support, assisting customers with product information and resolving inquiries to enhance customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Tamil Nadu Open University
Bachelor, English and Communication
2011 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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