Niharikaa Deulkar

Managing end-to-end import shipment operations for consignments from global regions to UAE, ensuring timely and accurate deliveries. Responsible for updating shipment progress, monitoring movements, and facilitating customs clearance.

Processed Local Purchase Orders and prepared Proforma Invoices to strengthen client relationships. Monitored material readiness and resolved customer concerns to ensure timely delivery and operational efficiency.

Spearheaded the OCR Automation Project, enhancing sales order creation in SAP. Managed order processing and customer communication to improve satisfaction and operational standards.

Oversaw material planning and inventory management to ensure efficient supply chain operations. Collaborated with various departments to align material availability with production schedules.

Provided exceptional customer service and support, addressing inquiries and resolving issues related to orders and deliveries. Maintained high service standards and customer satisfaction.

Led business process improvements and managed customer service operations, focusing on efficiency and quality. Collaborated with teams to streamline workflows and enhance service delivery.

Managed international customer service and logistics operations, ensuring compliance with export regulations and timely delivery of products. Coordinated with various stakeholders to optimize processes.

Handled export documentation and compliance, ensuring adherence to international trade regulations. Facilitated smooth customs clearance and coordinated with logistics partners.

Diploma in Foreign Trade, covering essential aspects of international trade, export documentation, and compliance, equipping students with the skills necessary for a career in global trade.

Bachelor of Science in Statistics, focusing on statistical methods and data analysis, providing a strong foundation for analytical skills applicable in various fields.