Niharikaa Deulkar
@niharikaadeulkar
Experienced logistics coordinator with expertise in supply chain management.
What I'm looking for
I am a seasoned logistics coordinator with over 18 years of experience in end-to-end shipping operations, specializing in import and export management. My career has been marked by a commitment to operational excellence, where I have successfully implemented processes that enhance efficiency and customer satisfaction. One of my key achievements includes leading a project that reduced export order processing time by 70%, significantly improving customer ratings.
My expertise extends to vendor negotiations, inventory planning, and compliance with international trade regulations. I have a proven track record of managing complex logistics operations across multiple regions, ensuring timely deliveries while minimizing disruptions. I thrive in dynamic environments and am passionate about leveraging my skills to optimize supply chain processes and drive strategic decision-making.
Experience
Work history, roles, and key accomplishments
Logistics Coordinator
Aquachemie Middle East FZE
Aug 2023 - Present (1 year 10 months)
Managing end-to-end import shipment operations for consignments from global regions to UAE, ensuring timely and accurate deliveries. Responsible for updating shipment progress, monitoring movements, and facilitating customs clearance.
Sales Coordinator
Ritver Paints Manufacturing LLC
Mar 2022 - Jul 2023 (1 year 4 months)
Processed Local Purchase Orders and prepared Proforma Invoices to strengthen client relationships. Monitored material readiness and resolved customer concerns to ensure timely delivery and operational efficiency.
Assistant Manager - Customer Service Desk
Clariant Chemicals India Ltd.
Jan 2019 - Jun 2021 (2 years 5 months)
Spearheaded the OCR Automation Project, enhancing sales order creation in SAP. Managed order processing and customer communication to improve satisfaction and operational standards.
Sr. Executive Material Planning
Connell Bros Company (India) Pvt. Ltd.
Sep 2017 - Dec 2018 (1 year 3 months)
Oversaw material planning and inventory management to ensure efficient supply chain operations. Collaborated with various departments to align material availability with production schedules.
Customer Service Representative
Huntsman International India Pvt. Ltd.
Jul 2015 - May 2017 (1 year 10 months)
Provided exceptional customer service and support, addressing inquiries and resolving issues related to orders and deliveries. Maintained high service standards and customer satisfaction.
Business Process Leader
Tata Consultancy Services Ltd.
Jul 2013 - Jul 2015 (1 year 11 months)
Led business process improvements and managed customer service operations, focusing on efficiency and quality. Collaborated with teams to streamline workflows and enhance service delivery.
Executive Customer Service & Logistics
United Phosphorus Ltd.
Oct 2008 - Jul 2013 (4 years 9 months)
Managed international customer service and logistics operations, ensuring compliance with export regulations and timely delivery of products. Coordinated with various stakeholders to optimize processes.
Export Associate-II
Galaxy Surfactants Ltd.
Jun 2004 - Jun 2008 (4 years)
Handled export documentation and compliance, ensuring adherence to international trade regulations. Facilitated smooth customs clearance and coordinated with logistics partners.
Education
Degrees, certifications, and relevant coursework
EXIM Management Institute
Diploma, Foreign Trade
2008 -
Diploma in Foreign Trade, covering essential aspects of international trade, export documentation, and compliance, equipping students with the skills necessary for a career in global trade.
Mumbai University
Bachelor of Science, Statistics
2001 -
Bachelor of Science in Statistics, focusing on statistical methods and data analysis, providing a strong foundation for analytical skills applicable in various fields.
Availability
Location
Authorized to work in
Job categories
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