Open to opportunities

Victory Ambrose

@victoryambrose

Message

I deliver warm, efficient customer support across high-volume client communications.

Nigeria

Message

What I'm looking for

I'm looking for a customer support or administrative role where I can manage client communication, resolve inquiries efficiently, use CRM and digital tools, and contribute to a collaborative, process-driven team.

At Bile Acid Nigeria Ltd, I served as the primary point of contact for clients and visitors, managing high-volume phone and email correspondence with accuracy, urgency, and a professional tone.

I've maintained CRM records, resolved client inquiries through established procedures, collaborated across departments, and improved response turnaround time. I'm immediately available for relocation, remote work, and Nigeria-time shift schedules.

Experience

Work history, roles, and key accomplishments

Office Administrator

Bile Acid Nigeria Ltd

Oct 2024 - Jul 2026 (1 year 9 months)

Served as the primary point of contact for clients and visitors, delivering prompt, professional service. Managed high-volume correspondence via phone and email, maintained digital records and CRM databases, and collaborated cross-functionally to resolve client issues.

Customer Service Client Relations CRM Data Entry Documentation Microsoft Office Collaboration Problem Solving

Agricultural Intern

Agridex Industrial Farm Ltd

Jan 2021 - Feb 2022 (1 year 1 month)

Supported daily farm operations, gaining experience in coordinating tasks, maintaining records, and communicating effectively with team members and supervisors. Developed time management and organizational habits in a structured, process-driven work environment.

Record keeping Time Management Organization