Victor Patrick

I've supported sales and customer service operations across Supplax, Convex, Forken Ventures, and Goodness Ventures, qualifying leads, resolving customer issues, and building long-term client relationships.

At Supplax and Convex, I managed inbound and outbound calls, assessed prospect needs and budgets, handled objections, and booked qualified appointments for Account Managers. I made 200+ outbound calls while maintaining consistent call volumes and meeting performance targets for conversions and appointments.

At Forken Ventures, I assisted customers with product, pricing, order, return, and service inquiries across phone, email, and in-person channels. I resolved complaints with professionalism and empathy, maintained customer records, and reported interaction outcomes.

I bring five years of experience in customer support, cold calling, objection handling, and sales, with a calm and patient approach to complex issues. I'm focused on clear communication, strong product knowledge, and delivering exceptional service in fast-paced environments.