Open to opportunities

Victor Okon

@victorokon

Message

Customer Success and remote sales professional focused on service, lead generation, and growth.

Nigeria

Message

What I'm looking for

I’m looking for opportunities where I can own customer success and remote sales workflows—handling inquiries, lead generation, and records—while collaborating with a team that values clear communication, speed, and continuous improvement.

I’m a results-driven Customer Support, Sales and Operations professional with experience in remote work, customer relationship management, online sales, lead generation, and digital operations. I build strong customer relationships, resolve issues quickly, and manage tasks independently to support business growth.

In my recent work as a Freelance Digital Assistant & Remote Task Specialist, I completed data annotation, categorization, quality review, and research assignments while meeting deadlines in independent remote environments. I’ve also managed customer inquiries, order processing, inventory coordination, and repeat business through social media and WhatsApp marketing campaigns, alongside admin and operations support in hospitality and retail roles.

Experience

Work history, roles, and key accomplishments

Current

Digital Assistant & Task Specialist

Current

Freelance

Jan 2022 - Present (4 years 6 months)

Completed data annotation, categorization, quality review, and research assignments while working independently in remote environments. Managed multiple projects simultaneously and supported digital operations through data management and information gathering.

Data Annotation Quality Assurance Research Data Management Remote Work Project Management

Hospitality Operations Assistant

Beam Gate Hotels

Supported guest services and front desk operations, including daily hotel operations and inventory control. Assisted guests during check-in/check-out and maintained service standards.

Guest Service Front Desk Operations Check In Check Out Support Customer Support Inventory Control Hospitality Operations

Online Sales & Operations Manager

Victy’s Skin Glowing

Managed customer inquiries, order processing, and day-to-day business operations. Promoted products via social media and WhatsApp marketing, maintained customer records for repeat business, and monitored inventory and product availability.

Customer Support Order Processing Customer Relationship Management Social Media Marketing WhatsApp Marketing Operations Management

Store Keeper & Operations Support

African Kitchen 24/7

Maintained inventory records and monitored stock levels to support operational efficiency. Provided operations support to help maintain day-to-day workflow.

Inventory Management Operations Support

Remote Sales & Marketing Assistant

Sam's Apex

Supported online marketing initiatives and customer engagement activities. Responded to inquiries, generated sales leads, maintained communication records, and assisted with digital promotions and customer relationship management.

Online Marketing Customer Engagement Lead Generation διαχείριση LEADS Customer Support Records Management Customer Relationship Management