Victoria To

Provided day-to-day administrative and operational support to the Director, Architects, Town Planners, and Sales Adviser. Managed professional communications, client liaison, and customer enquiries, and prepared invoices using PandaDoc.

Provided day-to-day support to the Director, including planning, coordination of new initiatives, and oversight of onboarding processes. Checked job portals daily and maintained accurate records in Bullhorn.

Provided comprehensive administrative and wellbeing support, acting as a key liaison between the Head of Healthcare, Healthcare Leads, clinical staff, and residents. Conducted exit interviews, surveys, and structured data collection to assess healthcare service performance.

Managed the CEO and executive's calendars, acted as a gatekeeper for communications, and managed projects and deadlines. Prepared reports and presentations, liaised with stakeholders, and handled sensitive information.

Assisted Co-Founders with day-to-day management of communication, calendars, and travel arrangements. Coordinated meetings, events, and office management, and collaborated with wider teams across multiple time zones.

Provided virtual executive assistance including email and diary management, travel arrangements, meeting coordination, and client engagement. Created business presentations, reports, and managed social media and business research.

Acted as first contact to the Coaching Director and Senior Sales Consultants team, supervised the executive team, and managed sensitive data. Handled diary management, travel, assessments, and office operations.

Served as gatekeeper for the Ingredient Sales Director and team, managed calendars, travel, and emails. Maintained product forecasting, oversaw replenishment, and prepared presentations and reports.

Acted as central hub of communication to the Head of Buying and Buying and Planning team. Supported range planning, product selection, and managed diaries, travel, and presentations.

Managed concession area, worked towards daily sales targets, and analysed daily reports to modify deliveries. Led by example, trained staff on customer service, and ensured merchandising and stock control.

Earned an HND in Business Studies and Music Technology.

Grade: A-C

Completed secondary education with seven GCSEs at grades A-C, including English, Mathematics, Science, History, Business Studies, Textiles, and Music.