Ferai Robson

Provide executive-level administrative support to the Hospital Director and Director of Clinical Services, managing complex diaries and inboxes, coordinating governance meetings and travel, and ensuring confidential stakeholder communication and efficient boardroom scheduling.

Supported the CFO and Director of People and Voice by managing complex schedules, preparing board documents and sensitive correspondence, and supporting strategic projects to ensure accurate records and timely follow-ups.

Provided temporary reception and administrative support, managing front-desk tasks and facilitating communication between clients and staff.

Worked in a fulfillment centre handling order processing, packing and dispatch tasks to meet productivity and safety targets.

Provided residential support services including personal care, activity planning and safeguarding, fostering residents' independence and wellbeing.

Provided full-time familial caregiving, developing strong organisational, problem-solving, and compassionate care skills over a multi-year period.

Supported clinic administrative operations including patient correspondence, record management and front-office tasks to ensure smooth daily operations.

Performed warehouse operations including picking, packing and stock management to support distribution activities over multiple years.

Managed purchasing administration tasks including supplier liaison, order processing and records maintenance to support procurement functions.

Maintained property compliance dashboards, managed NHS tracker updates and procurement processes, provided front-of-house support, and led a team to coordinate PPE ordering and distribution during the COVID-19 pandemic.

Managed administrative operations for the Property Director including compliance reviews, supplier management, procurement, risk registers, and led the closure of a regional office to meet objectives and timelines.

Completed IOSH Safety, Health and Environment for Construction Site Managers training in 2022.

Achieved GCSEs in English, Maths, Science, Performing Arts, and Dance.