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victor cole

@victorcole

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Results-driven store manager with a focus on team development.

United States

Message

What I'm looking for

I seek a dynamic retail environment that values team development and customer experience.

I am a dedicated and results-oriented store manager with extensive experience in retail management. Over the years, I have successfully led teams at various prestigious brands, including PAIGE, Guess Inc., and ALDO. My primary focus has always been on achieving sales targets while fostering a positive work environment that encourages team growth and development.

At PAIGE, I have implemented strategic plans to exceed sales goals, ensured superior customer service, and developed talent within my team. My leadership style emphasizes accountability and recognition, which has led to improved employee performance and satisfaction. I am passionate about creating an inspiring atmosphere that not only drives sales but also builds lasting relationships with customers.

With a proven track record of success in managing store operations, training staff, and executing visual merchandising standards, I am committed to maintaining brand integrity and delivering exceptional customer experiences. I thrive in dynamic environments and am always looking for innovative ways to enhance store performance and customer engagement.

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Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

PAIGE

Feb 2022 - Present (3 years 9 months)

As Store Manager at PAIGE, I oversee sales targets, employee performance, and customer service. I ensure effective communication of company policies and manage inventory processes, while fostering a positive work environment and training new hires.

Sales Management Customer Service Inventory Management Training Team Leadership Conflict Resolution Performance Management

Store Manager

Guess Inc.

May 2019 - Mar 2020 (10 months)

Managed store operations at Guess Inc., focusing on recruitment, training, and performance reviews. Ensured high customer service standards and maintained visual merchandising while meeting payroll and loss prevention goals.

Recruitment Performance Management Customer Experience Sales Strategy

Store Manager

ALDO

Jan 2019 - May 2019 (4 months)

Led store operations at ALDO, focusing on staff recruitment, training, and performance evaluation. Managed financial quotas and ensured compliance with company standards to drive sales and maintain brand image.

Recruitment Financial Management Training Sales Performance

Store Manager

SunglassHut

Nov 2017 - Jan 2019 (1 year 2 months)

At SunglassHut, I developed strategic plans to drive sales and enhance store performance. Focused on coaching and mentoring staff, ensuring a motivating environment that aligned with brand integrity.

Sales Strategy Coaching Performance Management Customer Engagement

Assistant Shop Manager

Max Mara

Jul 2016 - Nov 2017 (1 year 4 months)

Assisted in managing operations at Max Mara, focusing on sales performance and customer service. Monitored team performance and market trends to drive business improvements.

Sales Performance Customer Service Monitoring Market Analysis

Key Holder

Stella McCartney

Dec 2014 - Jul 2016 (1 year 7 months)

Managed opening and closing procedures at Stella McCartney, ensuring high standards of customer service and product presentation. Developed strong client relationships through effective communication.

Customer Service Client Communication Product Presentations Opening Procedures