Viviana Samudio Rodriguez
@vivianasamudior
Retail operations leader driving sales, team development, and exceptional customer experiences.
What I'm looking for
I am a retail operations leader with progressive experience across luxury and specialty brands, including Tecovas, Tory Burch, Louis Vuitton, and Lululemon. I drive daily store operations, coach and develop teams, execute merchandising and inventory processes, and consistently meet sales KPIs while delivering elevated customer experiences.
Currently an Assistant Store Manager, I have a track record of improving team performance, managing stockroom and logistics, and serving as a brand trainer. I bring strong skills in CRM and POS systems, visual merchandising, and operational compliance, and I pursue continued professional growth through a B.S. in Business Administration with an international business focus.
Experience
Work history, roles, and key accomplishments
Assistant Store Manager
Tecovas
Aug 2025 - Present (7 months)
Led daily store operations to ensure brand standards and exceptional customer experience; coached and developed staff to improve performance and drove KPI execution to increase sales results.
Sales Lead
Tecovas
Aug 2024 - Aug 2025 (1 year)
Supported floor operations and team readiness, coached associates on product knowledge and selling behaviors, and assisted with merchandising and brand presentation to meet sales targets.
Support & Sales Associate
Tory Burch
Oct 2023 - Aug 2025 (1 year 10 months)
Managed stockroom operations and product replenishment, served as Brand Training Influencer to train teams on service and product, and delivered luxury-level customer experience to achieve sales goals.
Operations Associate
Louis Vuitton
Jan 2023 - Dec 2023 (11 months)
Processed luxury shipments and coordinated inventory logistics to maintain stock accuracy and support store operations.
Key Leader / Merch Lead
Lululemon
Jan 2019 - Dec 2023 (4 years 11 months)
Delivered guest experience and led visual merchandising and operational leadership across roles including Educator, Key Leader, Merch Lead, and Guest Leader.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science, International Business
Pursuing a Bachelor of Science in Business Administration with a concentration in International Business, expected December 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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