Open to opportunities

Vianca Green

@viancagreen

Message

I guide prospective students through admissions while building strong applicant relationships and recruitment outcomes.

United States

Message

What I'm looking for

I'm looking for an admissions, recruiting, or administrative role where I can support people, manage multiple priorities, build applicant relationships, and contribute through clear communication, reporting, and strong customer service.

At Ogle School, I guided prospective students through the admissions process, followed up through phone, email, and personalized communication, and scheduled six weekly Zoom appointments to discuss education plans.

I strengthened admissions-team communication by creating recruitment reports covering efforts, trends, and projections. I also supported prospective students, parents, and educators with clear, responsive customer service.

Previously at Spherion, I built diverse candidate pipelines, used applicant tracking systems to support sourcing and hiring decisions, coordinated candidate testing, and consulted with business partners on hiring strategies.

My background also includes data entry, office administration, patient care coordination, restaurant management, sales, retail operations, supervision, and classroom support. I bring experience with budgeting, financial records, recruiting, scheduling, reporting, and relationship-building.

Experience

Work history, roles, and key accomplishments

Admissions Representative

Ogle School

Apr 2021 - Apr 2025 (4 years)

Boosted conversion rates by following up with prospective students and scheduled appointments to discuss education plans. Provided exceptional customer service and enhanced team communication through regular reports.

Customer Service Reporting Appointment Scheduling Admissions

Job Recruiter

Spherion

Feb 2020 - Jul 2023 (3 years 5 months)

Built and sustained a quality pipeline of candidates and leveraged applicant tracking systems to support hiring decisions. Scheduled and oversaw various tests for prospective employees and consulted on hiring strategies.

Applicant Tracking Systems Candidate Sourcing Interviewing

Data Entry Operator

At Home Healthcare

Aug 2020 - Nov 2021 (1 year 3 months)

Verified information and assigned classifications to eliminate errors, and managed daily data entry tasks in a high-volume environment. Compiled and sorted original documents prior to data entry.

Data Entry Data Verification Document Management Typing Attention To Detail

Office Administrator

Havertys

Jun 2017 - Jun 2020 (3 years)

Assigned and managed special projects, oversaw payroll and financial recordkeeping, and drafted documents using MS Office tools. Provided customer service and handled service requests.

Project Management Payroll Accounts Payable Accounts Receivable Microsoft Office Customer Service

Patient Care Coordinator

Infinity Health Solutions

Jun 2016 - Sep 2017 (1 year 3 months)

Collaborated with departments to schedule tests and procedures, and assisted patients with understanding policies. Liaised with providers and attended training for professional development.

Patient Care Scheduling Healthcare Coordination

Restaurant Manager

Taco Bueno

Jul 2010 - Apr 2016 (5 years 9 months)

Scheduled staff and managed operations to deliver customer service standards. Recruited, interviewed, and trained staff, and conducted pre-shift meetings to review specials and changes.

Staff Scheduling Recruitment Training Customer Service Operations Management

Sales Representative

Suddenlink

Aug 2007 - Apr 2010 (2 years 8 months)

Provided customers with clear understanding of charges and billing, and implemented marketing plans. Handled billing inquiries and utilized market research to assess opportunities.

Sales Customer Service Billing Marketing Market Research

Assistant Store Manager

Underground Station

May 2007 - Jun 2009 (2 years 1 month)

Restructured departments and modeled customer service techniques to advance sales. Revamped systems and processes to improve store metrics and worked with corporate staff on strategies.

Store Management Customer Service Sales Process Improvement

Assistant Supervisor

BlockBuster

Jul 2003 - Aug 2005 (2 years 1 month)

Reviewed systems to identify improvements and coordinated shift changes. Contributed to hiring decisions, motivated team members, and coordinated schedules to meet customer needs.

Supervision Team Leadership Scheduling Hiring Performance Management

Teacher's Aide

Moss Elementary

Aug 2003 - May 2005 (1 year 9 months)

Assisted with children's personal needs and documented class activities. Supervised children to maintain behavior standards and demonstrated understanding of diverse backgrounds.

Documentation