Open to opportunities

Maryam Alshammary

@maryamalshammary

Customer-focused administrative and education professional specializing in recruiting support, front-office operations, and responsive problem solving.

United States

Message

What I'm looking for

I’m looking for a role where I can combine front-office administration, customer support, and recruiting/interview coordination—working with a team that values clear communication, organization, and a positive experience for clients and candidates.

I’m a customer-focused professional with a strong background in customer service, recruiting support, and administrative work. In my current role as a Teacher Assistant/Administrative Assistant, I support daily front-office operations by answering phone calls, responding to questions, maintaining records, and organizing paperwork.

I also bring people-facing strength to recruiting and enrollment: I interviewed job applicants, asked screening questions, discussed experience and availability, and shared feedback with management. I meet with prospective parents to explain programs, schedules, policies, and enrollment requirements, and I handle questions, concerns, and complaints professionally—helping resolve issues or directing them to the appropriate staff member.

Beyond administration, I collaborate in a fast-paced education setting by assisting with lesson planning, supporting small group discussions, and helping maintain a safe learning environment through positive reinforcement and classroom behavior support. Earlier roles strengthened my foundation in high-volume service, scheduling, and recordkeeping, from daycare staff to customer service at Kroger and crew work at McDonald’s.

Experience

Work history, roles, and key accomplishments

Current

Teacher Assistant & Admin

Current

IXL Learning Center

Jun 2024 - Present (2 years)

Supported daily front-office and administrative operations, including phone communication, records maintenance, and paperwork. Interviewed job applicants, met prospective parents to explain programs and policies, handled parent concerns, and assisted with scheduling, lesson plan support, classroom activities, and student recordkeeping.

Front Office Administration Phone Communication Interviewing Scheduling coordination Lesson planning Record keeping Microsoft Word

Independent Recruiter

Raider T Recruiting

Apr 2026 - Jun 2026 (2 months)

Provided remote recruiting support by sourcing and screening candidates and supporting scheduling and follow-up activities to maintain a positive candidate experience.

Talent Acquisition Candidate Sourcing Scheduling Data Entry Remote Recruiting

Federal Work Study Student

Wayne County Community College

Jan 2024 - May 2024 (4 months)

Guided students on financial aid options by advising them and directing them to relevant resources to obtain accurate information.

Financial Aid Guidance Student Advising Customer Service Administrative Support Resource Navigation Phone Communication Interpersonal Communication

Customer Service Associate

Kroger

Jul 2023 - Oct 2023 (3 months)

Provided customer service by scanning and entering item information, answering questions about prices and store policies, and processing returns for refunds or exchanges. Maintained accurate transaction logs, verified customer IDs for age-restricted items, and ensured items were scanned correctly before handing them off.

Customer Service Data Entry Returns Processing Cash Handling Transactional Logs POS Checking Accuracy

Daycare Staff

Dreamy Children's Center

Mar 2021 - Jan 2023 (1 year 10 months)

Supervised children to maintain safety, prepared meals and snacks, supported hygiene, and cared for infants and toddlers including diaper changes. Assisted with routines, curriculum activities, behavior observation, and recordkeeping of progress and classroom details.

Infant Care Toddler Care Diaper Changing Mealtime Snack Prep Positive Reinforcement Record keeping

McDonald's Crew Member

McDonald's

Jun 2019 - Jan 2020 (7 months)

Provided customer service by greeting customers, taking accurate food orders, and preparing menu items to meet shift goals. Supported restaurant cleanliness and kept items well stocked through teamwork with crew and managers.

Customer Service Food Preparation Teamwork Restaurant Cleanliness stock replenishment Communication