Open to opportunities

veronica morara

@veronicamorara

Message

Detail-oriented Remote Operations Assistant skilled in admin, data, and customer support.

Kenya

Message

What I'm looking for

I am seeking remote operations or administrative roles where I can support processes, improve workflows, and provide excellent client communication within a collaborative, growth-focused team.

I am a proactive Remote Operations Assistant with hands-on experience supporting daily business operations, data management, customer communication, and workflow coordination in fast-paced digital environments. I consistently deliver accurate data entry, clear client communication, and timely operational reports while collaborating with cross-functional teams across time zones.

At Nyangena Hospital and Mathari National Teaching and Referral Hospital I supported scheduling, email management, CRM updates, onboarding, and performance monitoring, helping streamline processes and improve service quality. I am proficient with Microsoft Office, Google Workspace, Salesforce/HubSpot-style CRMs, and task management tools such as Asana and Trello, and I bring strong time-management, problem-solving, and adaptability to every role.

Experience

Work history, roles, and key accomplishments

Current

Administrative/Operations Assistant

Current

Mathari National Teaching and Referral Hospital

Feb 2024 - Present (1 year 9 months)

Managed office documentation, meeting coordination, database updates, and onboarding coordination, supporting process improvements and accurate operational reporting.

Office Administration Database Management Onboarding Reporting Microsoft Office Google Workspace

Remote Operations Assistant

Nyangena Hospital

Supported day-to-day remote operations including scheduling, email management, client communication, and workflow coordination, improving task completion and report accuracy for cross-functional teams.

Remote Management Scheduling Data Entry Google Workspace Microsoft Office Customer Support