Verolyne Obiero - Customer Service Officer - Madison Life Assurance Company | Himalayas
Verolyne ObieroVO
Open to opportunities

Verolyne Obiero

@verolyneobiero

Detail-oriented customer service officer with strong administrative skills.

Kenya
Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dedicated customer service officer with a strong background in administrative roles and a diploma in Information Technology. My experience spans various sectors, including finance, education, and hospitality, where I have honed my skills in customer satisfaction, data management, and office administration. I pride myself on my ability to communicate effectively and work collaboratively within teams to achieve organizational goals.

Throughout my career, I have consistently demonstrated my commitment to excellence. At Madison Life Assurance Company, I ensured customer satisfaction by processing accounts and addressing inquiries promptly. My role as a secretary at KUPPET allowed me to develop strong organizational skills, managing documents and coordinating meetings efficiently. I have also gained valuable experience in financial management as an accounts clerk, where I maintained accurate records and processed transactions.

With a solid foundation in IT, including skills in database management and system maintenance, I am well-equipped to contribute to any organization looking for a proactive and results-oriented team member. I am eager to leverage my skills and experience in a challenging new role that allows for professional growth and development.

Experience

Work history, roles, and key accomplishments

K(

Secretary

Kenya Union of Post Primary Education (KUPPET)

Jan 2023 - Present (2 years 6 months)

Organized documents, maintained filing systems, and managed correspondence. Assisted supervisors with projects, arranged appointments, and took meeting minutes.

HK

Accounts Clerk

Habitat for Humanity Kenya

Jan 2023 - Present (2 years 6 months)

Maintained accounting records, entered financial transactions into databases, and processed reimbursement forms. Created and updated expense reports while ensuring proper documentation.

HK

Accounts Clerk

Habitat for Humanity Kenya

Jan 2023 - Present (2 years 6 months)

Maintained accounting records, made copies, and filed financial documents. Audited financial documents and procedures, and entered financial transactions into databases.

K(

Secretary

Kenya Union of Post Primary Education (KUPPET)

Jan 2023 - Present (2 years 6 months)

Organized documents, maintained filing systems, and acted as a receptionist. Assisted supervisors with projects, typed reports, and managed appointments.

JH

Cashier

Joventure Hotel

Jan 2022 - Present (3 years 6 months)

Took customer orders, received payments, and managed the register. Functioned as the restaurant host, made reservations, and handled customer inquiries.

JH

Cashier

Joventure Hotel

Jan 2022 - Present (3 years 6 months)

Managed customer orders, processed payments, and handled cash and credit card operations. Ensured register balance at the end of shifts and provided excellent customer service.

JH

ICT Support Staff

Jaramogi Oginga Odinga Teaching and Referral Hospital

Jan 2021 - Present (4 years 6 months)

Installed and configured CCTV systems and conducted risk assessments of the IT environment. Performed computer maintenance, troubleshooting, and supported COVID-19 vaccination registration.

JH

ICT Support Staff

Jaramogi Oginga Odinga Teaching and Referral Hospital

Jan 2021 - Present (4 years 6 months)

Installed and configured CCTV, conducted risk assessments of IT environments, and investigated security incidents. Performed vulnerability assessments and oversaw penetration testing.

Education

Degrees, certifications, and relevant coursework

OS

Obwolo Secondary School

Kenya Certificate of Secondary Education (KCSE), General Studies

Completed secondary education, earning the Kenya Certificate of Secondary Education. Focused on a broad curriculum to prepare for higher education.

RS

Riwa Primary School

Kenya Certificate of Primary Education (KCPE), General Studies

Completed primary education, earning the Kenya Certificate of Primary Education. Developed foundational knowledge across various subjects.

OS

Obwolo Secondary School

Kenya Certificate of Secondary Education (KCSE), General Studies

Completed secondary education, earning the Kenya Certificate of Secondary Education. Gained a broad educational foundation across various subjects.

RS

Riwa Primary School

Kenya Certificate of Primary Education (KCPE), General Studies

Completed primary education, earning the Kenya Certificate of Primary Education. Developed fundamental literacy and numeracy skills.

Tech stack

Software and tools used professionally

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