Open to opportunities

Vera Ejiku

@veraejiku

Message

Confident telesales professional turning cold leads into paying customers with 4+ years’ outreach expertise.

Nigeria

Message

What I'm looking for

I’m looking to drive high-volume outbound sales, convert leads into buyers, and reactivate dormant customers—while owning accurate CRM follow-ups. I work best in a remote or flexible setup where persistence and excellent phone communication are valued.

I’m a results-driven cold caller and telesales professional with 4+ years of experience turning strangers into interested prospects and paying customers. I’m comfortable dialing high volumes, handling rejection, and shifting between scripted and freestyle conversations to match the moment.

I’ve led dormant account reactivation and lead re-engagement—reactivating inactive banking customers and qualifying returning leads who had shown interest months or even years ago. In my Keystone Bank role, I consistently converted 5 to 10 customers out of every 20 to 50 calls, while maintaining accurate call outcomes and follow-up plans.

Beyond outbound sales, I strengthen conversion through customer support and relationship management. I log details in CRM, manage lead pipeline activity, and work independently (including remote shifts) to keep call volume and quality strong—whether I’m selling solar products or guiding customers to activation.

Experience

Work history, roles, and key accomplishments

Current

Telesales Agent & Support

Current

Steady Energy

Apr 2026 - Present (2 months)

Make daily outbound cold and warm calls to qualify prospects for Steady Energy’s solar products, tailoring conversations to education, reassurance, and closing needs. Re-engage dormant leads from 2024–2025, log outcomes in CRM, and provide customer support alongside telesales to maintain strong client relationships.

Cold Calling Warm Leads Dormant Account Reactivation Objection Handling CRM Data Entry Active Listening

Current

Customer Experience Manager

Current

Elixir and Essence by Vee

Jan 2025 - Present (1 year 5 months)

Managed all customer communications personally, building long-term relationships through consistent warm engagement. Drove repeat orders and referrals by running post-purchase follow-ups with satisfied customers.

Customer Communications Relationship Management Referrals Sales Support Remote Customer Handling Client Retention Customer Satisfaction

Lead Generator & BDR (Intern)

Maison Aria

Jan 2026 - Apr 2026 (3 months)

Executed structured outbound phone and email outreach to convert digital engagement into confirmed leads and sales conversations. Maintained accurate CRM records and collaborated with internal teams to refine outreach messaging and improve conversion rates.

Outbound Prospecting Lead Qualification Cold Calling Sales Outreach Pipeline Management Sales Messaging Communication Skills Conversion Optimization

Sales Associate & Support

Blinqpay

Jan 2024 - Jan 2025 (1 year)

Followed up with customers who had incomplete registrations, using phone and digital outreach to guide them through activation. Built rapport quickly, resolved blockers in real time, and tracked drop-off patterns to improve outreach strategy and messaging.

Activation Phone Outreach Digital Outreach

Customer Relationship Officer

Keystone Bank

Oct 2022 - Jan 2024 (1 year 3 months)

Conducted targeted cold outreach to dormant account owners to persuade reactivation and return to active banking. Converted 5–10 customers out of every 20–50 calls and consistently documented outreach outcomes to support reporting and follow-up planning.

Dormant Account Reactivation Cold Calling Objection Handling Verbal Communication Active Listening CRM Data Management

Customer Support Personnel

Fuspay Technology

Feb 2021 - Dec 2021 (10 months)

Supported customer activation via outbound calls and WhatsApp by guiding users through setup and handling hesitation with patience and clarity. Logged interactions, ensured cases had follow-up plans, and tracked resolution timelines.

Customer Support Activation Outbound Calling Case Management Follow Up Planning Logging Troubleshooting