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JANET Orimoloye

@janetorimoloye

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Remote cold-calling sales and customer support specialist driving qualified appointments and revenue growth.

Nigeria

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What I'm looking for

I seek remote sales or customer-support roles where I can drive outbound revenue, book qualified appointments, exceed KPIs, and refine sales processes in a results-oriented team.

I am a results-driven remote cold caller and customer support specialist with over 3 years of experience in high-volume outbound sales, lead qualification, and customer retention across banking and retail sectors. I consistently convert objections into opportunities, book an average of 15 qualified appointments weekly, and have driven measurable improvements in lead generation and sales targets.

My background includes managing end-to-end sales funnels, refining persuasive scripts to boost conversion rates, and maintaining CRM hygiene to improve pipeline accuracy. I bring resilience, strong communication, and a proven track record of exceeding KPIs in fast-paced remote environments.

Experience

Work history, roles, and key accomplishments

Current

Outbound Cold Caller

Current

Naija Outbound Sales

Jan 2023 - Present (3 years 2 months)

Executed high-volume outbound cold-calling campaigns, conducting 200+ calls daily and booking an average of 15 qualified appointments weekly, driving a 35% increase in leads and exceeding monthly sales targets by 20%.

Cold Calling Lead Qualification Objection Handling CRM Hygiene Appointment Setting Pipeline Management & Customer Success Time Management

Call Center Agent

Chef Executive Services

Jan 2021 - Jan 2023 (2 years)

Proactively contacted corporate clients and event planners to secure service contracts, managed follow-up communications to drive repeat business, and coordinated logistics while maintaining accurate sales and inventory records.

Phone Support Sales Operations Order Management Communication Multitasking

Banking Operations Assistant

Guaranty Trust Bank

Jan 2018 - Jan 2019 (1 year)

Conducted outbound calls to customers to promote financial products, resolved complex inbound inquiries, and supported branch sales goals by identifying cross-selling opportunities that contributed to an 80% uplift in branch sales targets.

Banking Operations Customer Service Outbound Calling Complaint Resolution Confidentiality Sales Support Documentation Cross Selling

Education

Degrees, certifications, and relevant coursework

Olabisi Onabanjo University

Bachelor of Science (Hons), Cooperative & Business Management

Completed a Bachelor of Science (Hons) in Cooperative and Business Management, with involvement in activities supporting academic and administrative responsibilities.