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Venz Carlo Dela Cruz
@venzcarlodelacruz
Customer Service/Virtual Assistant
PhilippinesWhat I'm looking for
Detail-oriented Virtual Assistant with a strong background in administrative operations, customer relations, and professional support. I specialize in providing high-level assistance for legal and corporate environments, ensuring seamless workflow management and meticulous document handling.
With a foundation in hospitality management and culinary arts, I bring a unique blend of discipline, multitasking, and "white-glove" service to every project. Whether it’s managing complex calendars, drafting legal correspondence, or optimizing task management systems like ClickUp and Excel, I focus on delivering efficiency and reliability. I am committed to helping professionals and firms reclaim their time by managing the critical details of their daily operations.
Core Competencies:
Legal Support: Document drafting, intake management, and case filing support.
Administrative Excellence: Calendar management, email filtering, and travel coordination.
Tools & Technology: Microsoft Excel (Advanced Tracking), ClickUp, CRM management, and Canva.
Operations: Wholesale partnership support, pricing revisions, and project coordination.
Experience
Work history, roles, and key accomplishments
Listens to recorded materials and types, then reconstructs them into written form.
Daily transcription of podcast audios, as well as writing and editing podcast notes to assist readers in understanding the daily episode/s.
Ensure that transcribed materials are of 90% quality or higher. Having high-quality notes that are published on the podcast's website is critical in assisting listeners who
PR
CSR - Cruise Specialist
ProbeCX
Proactively taking calls to address cruise guests' bookings and inquiries. Process payment for booking or gift from/for the guest. Assists guests with issues or questions about the cruise app. Ensuring pricing accuracy through meticulous comparison of databases.
Education
Degrees, certifications, and relevant coursework
Venz Carlo hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
PhilippinesAuthorized to work in
Salary expectations
0+ USD
Social media
Job categories
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