Open to opportunities

Dexie Conde

@dexieconde

Message

I’m a reliable Virtual Assistant blending administration, data entry, transcription, and call-center customer support.

Philippines

Message

What I'm looking for

I’m looking for a role where I can support daily operations, manage accurate data entry and content edits, and deliver responsive customer service—prioritizing clear communication, reliable tools, and measurable performance.

I’m a detailed and reliable Virtual Assistant with strong organizational skills, supporting administrative tasks, data entry, content editing, and transcription with accuracy and efficiency. I also bring call center experience from Teleperformance, where I handled customer inquiries and resolved account, billing, and service concerns while maintaining professional communication.

In high-volume inbound and outbound environments, I focused on meeting performance and quality targets, documenting customer interactions accurately in system databases, and resolving issues efficiently. I’m comfortable coordinating day-to-day workflow so work moves forward smoothly, even when volume is high.

Alongside support work, I’ve contributed as a Social Media Assistant—managing and scheduling content, engaging with audiences, responding to messages and comments, and helping track engagement metrics. I’ve also transcribed audio and video content with high accuracy and labeled/categorized data for processing and analysis, always keeping attention to detail and consistency front and center.

Experience

Work history, roles, and key accomplishments

Labeler and Transcriber

Atlas Capture

Jan 2026 - Feb 2026 (1 month)

Transcribed audio and video content with high accuracy and labeled/categorized data for processing and analysis. Maintained consistency and attention to detail across transcription and labeling outputs.

Audio Transcription Data Labeling Accuracy Attention To Detail Quality Control Transcription

Social Media Assistant

Sread Life Publishing

Dec 2024 - Nov 2025 (11 months)

Assisted with managing and scheduling social media content and engaging with audiences by responding to messages and comments. Supported content creation and basic editing tasks and helped track engagement metrics and content performance.

Social Media Management Audience Engagement Community Management Content Editing And Engagement Metrics Canva

Call Center Customer Support

Teleperformance

Aug 2023 - Sep 2025 (2 years 1 month)

Handled high-volume inbound and outbound customer interactions, resolving account, billing, and service-related concerns. Documented customer interactions accurately in system databases while maintaining professional communication and meeting performance/quality targets.

Customer Support Inbound Calls Outbound Communications Account Support Billing Support Data Entry Call Center Quality

Education

Degrees, certifications, and relevant coursework

Not specified

Bachelor of Science in Radiologic Technology, Radiologic Technology

2023 - 2025

Enrolled in a Bachelor of Science in Radiologic Technology starting August 2023, with an expected end in December 2025. Progress noted as third year, first semester (2025).