Open to opportunities

varun chawla

@varunchawla1

Message

Computer engineering graduate focused on customer success, data work, and problem-solving.

India

Message

What I'm looking for

I am seeking a role where I can apply customer support and analytical skills, contribute to client satisfaction, grow professionally, and work collaboratively in a supportive team environment.

I am a motivated computer engineering graduate with strengths in analysis, customer support, sales, and project coordination. I bring calm, clear teamwork and problem-solving skills, with experience resolving customer inquiries and improving satisfaction and retention.

I have hands-on experience as a Customer Executive, Sales Associate, and Customer Service Representative, where I assisted customers with product selection, maintained presentation standards, and helped increase client retention by 26%.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Growing Through Chembur City Business

Jan 2022 - Jan 2025 (3 years)

Handled customer complaints and delivered solutions that enhanced client retention by 26%. Maintained clear communication and follow-up to resolve issues efficiently.

Complaint Resolution Customer Retention Communication Problem Solving Customer Relations

Sales Associate

Growing Through Chembur City Business

Jan 2022 - Jan 2025 (3 years)

Assisted customers with product selection and maintained store presentation standards to support sales goals. Built positive client relationships and worked collaboratively with the team.

Retail Sales Customer Support Merchandising Communication Teamwork Product Knowledge Visual Presentation

Customer Executive

Growing Through Chembur City Business

Jan 2024 - Present (2 years 1 month)

Managed customer inquiries and resolved issues, improving satisfaction ratings and contributing to team reliability. Coordinated with stakeholders to deliver consistent support and follow-up.

Customer Support Communication CRM Problem Solving