Vany Rosario

Managed and serviced a book of personal insurance clients, including auto, home, and umbrella policies, providing quotes, endorsements, renewals, and billing support. Maintained communication with carriers and underwriters to resolve client inquiries efficiently, ensuring accuracy in policy documentation and compliance with agency and carrier guidelines.

Provided dependable child care services, including activity planning, homework support, and meal preparation. Built trust with families by consistently demonstrating responsibility, care, and attentiveness.

Handled patient intake, insurance verification, and appointment scheduling in a fast-paced pediatric office. Processed confidential patient records, assisted clinical staff with administrative support, and ensured HIPAA compliance in all documentation.

Supervised cashier operations, scheduling, and training for a busy retail front end. Resolved customer issues, managed refunds, and ensured POS accuracy. Trained new hires in customer service best practices and cash handling procedures.

Delivered excellent customer service and maintained product knowledge across departments. Operated POS systems, processed returns, and supported floor merchandising.

Pursuing an Associate Degree in Paralegal Studies, gaining foundational knowledge in legal principles and practices. Expected to complete the program in September 2024.

Completed high school education, earning a High School Diploma. Focused on a curriculum that included core academic subjects.