At Disney / Hulu, I provided customer service and technical assistance in a high-volume, fast-paced remote environment. I helped viewers understand solutions to account and service questions while keeping customer information accurate.
At Superior Access Insurance Services, I reviewed and processed personal-lines insurance quotes and led the policy servicing department during a corporate merger, helping integrate new commercial-lines procedures. Across customer service, insurance, scheduling, and retail roles, I’ve supported customers in English and Spanish and handled transactions and account information.
