elizabeth villegas

Manages a portfolio of 100+ client accounts, overseeing communications, document management, scheduling, and timely submission of required documentation to maintain client satisfaction.

Assisted in medical appointments, managed office administrative duties, patient relations, insurance verification, and scheduling to support clinical operations and patient care.

Led a team to meet sales goals, maintained floor appearance, guided customers through registry creation and shopping, and delivered high-quality customer service in a fast-paced retail environment.

Provided customer service, assisted with sales transactions, restocking, and maintained a clean, organized retail space to help meet store goals.

Supported court operations with clerical functions including filing, internal correspondence, administrative operations, and data entry while adhering to office procedures and compliance.

Investigated and processed provider and insured appeals within 24-hour deadlines, managed pre-determinations and benefit eligibility investigations, and handled medical record requests and invoice uploads.

Bachelor of Arts in the College of Liberal Arts and Social Sciences with concentrations in Anthropology, Psychology, and History; developed strong communication, research, and problem-solving skills.