Barbara Garcia

I've sold and bound personal-lines P&C policies at Policygenius, helping clients compare carriers and close coverage gaps across auto, home, renters, and umbrella insurance.

I manage renewals, annual coverage reviews, mid-term changes, claims follow-up, and cross-sells to retain and grow client relationships. Previously at State Farm, I exceeded sales quota by 120% in 2023 while selling life, health, auto, and home insurance.

My service background includes resolving 95% of client inquiries and complaints on first contact while maintaining a 98% client satisfaction rate. I'm bilingual in Spanish and English and communicate complex policy details clearly so clients can make informed decisions.

Before insurance, I led hotel operations at JW Marriott and Westin Downtown, where I trained teams, improved occupancy strategies, and strengthened guest satisfaction.