Vanne Aubrey Bencito

Created the Project Manager role after identifying that the Founder was absorbing all task coordination; promoted from Email Copywriter. Run delivery operations for up to 13 active e-commerce client brands, coordinating copywriters, designers, a Klaviyo technician, and freelancers to ship 80+ campaign and flow emails per month against a 95–100% on-time target.

Managed 4 SEO client accounts as primary point of contact, leading status meetings and translating technical SEO findings into clear business recommendations. Onboarded a new client through the Strategy phase on schedule, transitioning the account smoothly into ongoing delivery.

Selected for a newly created role managing chatbot and digital accounts for a separate business unit while retaining Sales Engineering Specialist duties. Managed a portfolio of 20+ Messenger and MS Teams chatbots for a pharmaceutical client under an ongoing support agreement, delivering revamps in ~3 weeks and new builds in 4+ weeks.

Built 20+ Notion-based digital kits for a planned real-estate market launch, designed for structure, usability, and clarity. Refined SOPs for kit delivery, payment processing, and client handoff; tested sales-to-delivery handoffs and dashboards internally.

Wrote campaign and flow copy for pet-product and skincare brands, aligning messaging with strategist goals and briefing designers on email structure.

Cleared a strategist's backlog of 20+ overdue tasks across multiple clients to zero within 1 month by targeting the real bottleneck instead of the planned full workspace rebuild, then led follow-on process changes. Managed delivery for ~8 clients and a 7-person team (strategists, copywriters, designers, Klaviyo technician) as primary client contact for updates, requests, and approvals.

Promoted twice in 3 years, advancing to a specialist role overseeing resource allocation and technical design review for the Sales Engineering team. Served as technical point of contact for RFI, RFQ, and RFP responses for enterprise and telco clients, maintaining a 95–100% on-time bid submission rate.

Sole copywriter for 5+ beauty and apparel brands, delivering 80+ campaign emails per month. Recommended copy and strategy adjustments based on past campaign and flow performance.

Promoted twice in 3 years, advancing to a specialist role overseeing resource allocation and technical design review for the Sales Engineering team. Served as technical point of contact for RFI, RFQ, and RFP responses for enterprise and telco clients, maintaining a 95–100% on-time bid submission rate.

Promoted twice in 3 years, advancing to a specialist role overseeing resource allocation and technical design review for the Sales Engineering team. Served as technical point of contact for RFI, RFQ, and RFP responses for enterprise and telco clients, maintaining a 95–100% on-time bid submission rate.

Bachelor of Science in Electronics Engineering degree from Adamson University, completed in 2018.

Earned the Notion Essentials, Notion Workflows, and Notion Advanced badges.

Completed the Appreciation Course on ISO 9001, ISO 14001, ISO 45001, and ISO 22301.

Completed the Effective Internal Audit Course.

Completed the Documentation Course for Document Controllers & Custodians.

Completed the Orientation on Applicable Laws and Regulations.