Open to opportunities

Samuel Jamez Quinte

@samueljamezquinte

Message

I deliver enterprise implementations, platform adoption, and measurable process improvements.

Philippines

Message

What I'm looking for

I'm looking to lead cross-functional implementation, platform migration, and process-improvement initiatives where I can strengthen user adoption, project delivery, operational efficiency, and client experience through structured governance and AI-enabled solutions.

I've coordinated telecom infrastructure implementations at Nanoninth, sustaining 100% on-time milestone delivery across three concurrent client project clusters. I led 10 engineers through a redesigned drawing-review workflow that reduced rework by 30% and shortened turnaround time by 25%.

At Athena and Insight, I supported enterprise knowledge platform migrations and adoption for global teams and Fortune 500 clients, including transitions from SharePoint and Confluence to ServiceNow and RightAnswers. I've trained users, governed knowledge assets, and used platform data to improve self-service resolution by 35%, knowledge-base usage by 60%, and new-hire time-to-proficiency by 33%.

I bring CAPM, Google Project Management, Lean Six Sigma, KCS v6, and Microsoft AI-900 certifications to project delivery, process improvement, and AI-enabled workflow automation.

Experience

Work history, roles, and key accomplishments

Project Associate

Nanoninth

Sep 2025 - Mar 2026 (6 months)

Coordinated implementation activities across three concurrent client project clusters for telecom infrastructure projects, monitoring timelines and sustaining 100% on-time milestone delivery. Led a team of 10 engineers auditing telecom tower structural drawings, redesigning the review workflow and introducing a standardized pre-submittal checklist that reduced rework by 30% and shortened turnaroun

Project Management Stakeholder Communication Client Onboarding AI Workflow Automation Process Improvement Team Leadership

Knowledge Management Analyst

Athena

Mar 2025 - Sep 2025 (6 months)

Owned project planning and timelines for three high-visibility cross-functional initiatives per quarter, coordinating content, logistics, and marketing teams from scoping through execution, achieving 100% on-schedule delivery and increasing live-session attendance by 30%. Designed and facilitated user training and knowledge transfer sessions for groups of 15-20 Executive Assistants, developing tra

Project Planning Training Knowledge transfer User Adoption Data Analysis Process Improvement Platform Administration

Knowledge Management Specialist – Infrastructure

Insight

May 2023 - Nov 2024 (1 year 6 months)

Supported enterprise knowledge platform implementation and migration initiatives for Fortune 500 and global enterprise clients, facilitating transitions from SharePoint and Confluence to ServiceNow and Right Answers. Administered ServiceNow and Right Answers platforms, onboarding and training users, and standardizing over 200 knowledge assets into a unified documentation framework, reducing new-hi

ServiceNow RightAnswers SharePoint Confluence Platform Migration User Training Governance Agile RACI Matrices Microsoft Project

Knowledge Management Coordinator – Service Desk

Insight

Sep 2022 - May 2023 (8 months)

Coordinated content distribution and workflows across 20 cross-functional teams, building standardized handoff checkpoints to close communication gaps early, sustaining 100% SLA compliance and stabilizing 5 new accounts during their first 90 days. Designed a communication framework connecting siloed teams around issue resolution, reducing ticket volume by 22%.

Knowledge Management Workflow Coordination Communication Framework SLA Documentation Process Improvement

SEO Specialist / Digital Marketing Executive

AdseasVenture

Jul 2021 - Aug 2022 (1 year 1 month)

Managed and optimized web content strategies across 3 client portfolios spanning multiple niches, executing email marketing campaigns and SEO improvements such as keyword restructuring and on-page optimization, driving organic traffic up by 15% and engagement by 10%. Developed content plans aligned with client business objectives, coordinating with clients and internal teams to keep production on

SEO Keyword Restructuring Email Marketing Content Strategy Client Coordination Project Management