Vania Istamitra
@vaniaistamitra
I've built retail operations, POS products, and cross-functional systems that supported rapid business growth.
IndonesiaWhat I'm looking for
At VIUUM Eyewear, I've grown from Personal Assistant to Head of Business Support, now overseeing Finance, HR, and Customer Service while reporting directly to the Owner/CEO. I built the company’s first POS and CMS system from scratch, product-managed website and mobile app revamps, and supported 60% year-over-year revenue growth.
During a company-wide layoff, I absorbed Operations, Customer Service, B2B, Marketing, and database responsibilities to keep the business running. I've opened two retail stores, closed 10+ banking, BNPL, and insurance partnerships, reduced Customer Service manual workload by 40%, and serve as a bridge between local teams and Korea-based partners.
Experience
Work history, roles, and key accomplishments
Head of Business Support
PT Innovine Studio Indonesia
Jun 2026 - Present (3 months)
Oversees Finance, HR, and Customer Service as a department head, reporting directly to the Owner/CEO. Supports 60% YoY revenue growth and manages vendor payments, tax filings, KPI projects, and lead pipeline tracking.
Education
Degrees, certifications, and relevant coursework
Universitas Indonesia
Bachelor of Humanities, Humanities
2019 - 2023
Grade: CGPA 3.88
Pursued a Bachelor of Humanities with a CGPA of 3.88, graduating in March 2023.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Job categories
Skills
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