Raisa Supriyadi

Oversee daily clinic operations, staff coordination, and administrative processes while ensuring compliance with SOPs. Prepare monthly management reports and introduced a loyalty card program to strengthen patient retention.

Prepared monthly financial reports, maintained payroll records, and archived financial documentation. Provided customer service as front desk staff while handling financial transactions.

Processed cash, card, and digital transactions with high accuracy while serving over 1,000 customers. Maintained communication with customers to promote products and services, contributing to customer retention.

Processed cash and digital transactions efficiently while providing good customer service to 4000+ customers. Registered patients, scheduled therapy, and communicated with patients and therapists via WhatsApp and telephone.

Assisted 2 senior translators in maintaining quality assurance of 5 translated documents. Translated and proofread 3 written documents from English to Indonesian across legal, medical, and business fields.

Served as the first point of contact between business and customers, processing transactions and providing customer service to 4000+ customers. Registered patients, scheduled therapy, and monitored inventory.

Grade: 3.73/4.00

Pursued a Bachelor of Arts in English Literature, achieving a GPA of 3.73 out of 4.00.