Onyinyechi NwodoON
Open to opportunities

Onyinyechi Nwodo

@vanessa_nwodo

Experienced Administrative Secretary/ Virtual Assistant / Customer Service Support.

Nigeria
Message

What I'm looking for

Seeking a dynamic and fast-paced environment where I can contribute to the company's mission of delivering quality and affordable products and services to customers, while utilizing my skills and experience to drive growth and success.

As a seasoned administrative secretary and customer service support executive with over 5 years of experience, I have honed strong skills in providing efficient and effective support in handling diverse administrative tasks. I thrive in fast-paced, dynamic environments where I contribute to the company's mission of delivering quality and affordable products and services to customers.

I possess excellent communication and workspace management skills, with proficiency in various tools such as Zoom, Loom, Slack, Click-up, Monday.com, Trello, Zoho, HubSpot, Zendesk, and Google Suite. I am adept at creating innovative approaches and procedures to increase efficiency and productivity.

With a strong background in customer service and support, I have consistently delivered exceptional customer experiences, achieving customer satisfaction and retention. I am a team player with excellent written and verbal communication skills, able to communicate effectively with diverse audiences.

Experience

BP
Current

Administrative Support/Customer Service Support

BLAQ DIAMOND FASHION PLACE

Jan 2020 - Present (4 years 5 months)

Provided administrative support and customer service, utilizing tools like ClickUp, Dropbox, and Document 360. Scheduled appointments and bookings using Google Calendar and other tools.

MP

Administrative Officer

MUTUAL BENEFIT ASSURANCE PLC

Jan 2016 - Jan 2017 (1 year)

Provided administrative support, utilizing skills in report writing, research, and recommending efficient and industry-related findings.

FL

Virtual TeleSales/Customer Service Agent

FOLLION INVESTMENT LIMITED

Jan 2018 - Jan 2020 (2 years)

Worked as a virtual telesales and customer service agent, utilizing skills in customer relationship management and advertising analytics.

Tech stack

Learn about the tools and technologies that Onyinyechi likes to use.

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