VJ
Open to opportunities

Vallena Jackson

@vallenajackson

Experienced customer service professional with a strong administrative background.

United States
Message

What I'm looking for

I am looking for a role that values teamwork, offers growth opportunities, and allows me to leverage my customer service and administrative skills.

I am a dedicated professional with over 9 years of experience in customer service, data entry, and administration. My diverse background includes military service in the United States Army, where I honed my time management and critical thinking skills. I thrive in fast-paced environments and excel at navigating complex challenges with precision.

Throughout my career, I have demonstrated a commitment to excellence in various roles, including as a Records Technician at the Warner Robins Police Department and a Phlebotomist at CSL Plasma. My ability to work effectively with diverse individuals and groups has been a key factor in my success. I am passionate about providing exceptional service and support, ensuring that operations run smoothly and efficiently.

Experience

Work history, roles, and key accomplishments

KD
Current

Substitute Teacher K-12

Kelly Services (Bibb County School District)

Dec 2023 - Present (1 year 7 months)

Supervised students in the absence of their regular teacher, managing classroom behavior and interpreting lesson plans. Created reports and notified teachers about student success and behavior, demonstrating a strong commitment to student achievement across K-12 grades.

WD

Records Technician

Warner Robins Police Department

Dec 2022 - Present (2 years 7 months)

Processed a wide variety of police records, reports, and materials, including arrest reports, warrants, and citations, ensuring completeness and accuracy. Assisted department personnel and the public, releasing requested reports and information in accordance with regulations.

AM

Packer Associate

Amazon

Apr 2021 - Present (4 years 3 months)

Packed and shipped customer orders using hand-held scanners and other equipment, ensuring cleanliness and adherence to safety practices. Maintained a clean work area to prevent delays and followed all quality control standards.

CP

Phlebotomist/Reception Technician

CSL Plasma

Jan 2021 - Present (4 years 6 months)

Assisted qualified donors through the screening process, assessing self-administered health histories and answering basic medical questions. Performed health screening procedures including blood pressure, pulse, weight, and temperature, and obtained blood samples for hematocrit and protein levels.

UA

56M Religious Affairs Specialist

United States Army

Feb 2020 - Present (5 years 5 months)

Synchronized religious support operations and maintained reports, files, and administrative data. Applied technology to religious operations and conducted specialized peer counseling to combat stress casualties.

AP

Secretary

Anderson Properties

May 2017 - Present (8 years 2 months)

Received telephone calls, greeted visitors, and ascertained the nature of calls and visits. Performed clerical and administrative work, including using various office software to produce documents with complex formats.

Education

Degrees, certifications, and relevant coursework

CC

Central Georgia Technical College

Associate of Radiologic Technology, Radiologic Technology

Currently pursuing an Associate of Radiologic Technology degree.

TL

The Phlebotomy Institution of Macon GA LLC

Certification, Phlebotomy

Completed a Phlebotomy Certification program, gaining skills in blood collection and patient care.

WS

Warner Robins High School

Diploma, General Studies

Obtained a high school diploma.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Vallena Jackson - Substitute Teacher K-12 - Kelly Services (Bibb County School District) | Himalayas