Lois Harris
@loisharris
Detail-oriented professional with 20 years in customer service.
United StatesWhat I'm looking for
I am a detail-oriented professional with over 20 years of experience in customer service and accurate record keeping. My career has been defined by my ability to resolve customer inquiries effectively while maintaining meticulous records in CRM systems. I thrive in collaborative environments, working closely with cross-functional teams to enhance customer satisfaction and operational efficiency.
In my previous roles, I have demonstrated expertise in delivering high-quality customer service, mentoring new team members, and implementing effective solutions to meet client needs. I am now seeking to leverage my extensive skills and experience in a Data Entry Analyst role, where I can contribute to data accuracy and operational excellence.
Experience
Work history, roles, and key accomplishments
Head Bank Teller
Chester Co Bank
Delivered high-quality customer service through effective handling and processing of transactions such as deposits, withdrawals, and loan payments. Promoted banking products to enhance customer engagement and mentored new tellers on procedures and customer service excellence.
Customer Service Representative Supervisory
Leaders Credit Union
Provided outstanding support to clients by addressing inquiries and resolving complaints via phone, email, and live chat. Enhanced customer experience by understanding client needs and maintaining accurate records in the CRM system.
Merchandiser
Revlon
Implemented visual merchandising strategies to enhance product visibility and maintained compliance with visual standards. Managed inventory effectively to ensure optimal stock levels.
Education
Degrees, certifications, and relevant coursework
Jackson State Community College
Health Sciences
Availability
Location
United StatesAuthorized to work in
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