Shelea User

I am a dedicated customer service and administrative professional with over a decade of experience supporting healthcare operations. I consistently manage confidential information, perform accurate data entry in electronic systems like Epic, and provide clear remote and in-person communication to patients, families, and clinical staff.

My background includes roles as a Patient Care Assistant, Phlebotomy Technician, and Certified Nurse Assistant where I handled scheduling, documentation, and charting while maintaining high standards of reliability and professionalism. I am recognized for strong interpersonal skills, problem-solving, and the ability to work independently in fast-paced environments.

I am seeking a remote role in customer service, administration, or data entry where my organization, time-management, and multitasking strengths can contribute to team success and improve operational efficiency.