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Tatianna Young

@tatiannayoung

I am a customer-focused administrative professional with lab and operations experience.

United States
Message

What I'm looking for

I seek a customer-focused administrative role leveraging my lab, data-entry, and operations experience, offering opportunities to lead, train, and grow in a safety-conscious, team-oriented organization.

I am an administrative professional and leader focused on customer satisfaction, with experience leading and managing crews and providing front-end office support.

I have hands-on laboratory experience processing plasma and whole blood samples, including dumping and storing human plasma, receiving and processing specimen samples, and working with medical terminology in medical office settings.

My administrative background includes answering phones, invoicing, billing, inventory management, Microsoft Excel, PowerPoint, Word, Outlook, Oracle and Epic systems, data entry and document scanning; I type 40+ WPM and support day-to-day operations while training staff.

I am authorized to work in the US and willing to relocate; I seek a role where I can apply my combination of lab, data and operations skills, deliver strong customer service, and grow into expanded responsibilities.

Experience

Work history, roles, and key accomplishments

DG
Current

Refuse Collector Driver

DeKalb County Government

Apr 2017 - Present (8 years 5 months)

Operate waste-collection machinery while enforcing safety practices, train employees on job procedures, and provide administrative support including faxing and filing to support department operations.

DG

Customer Support Associate

DeKalb County Government

Mar 2015 - Oct 2016 (1 year 7 months)

Provided front-line customer service and resident support, answered inquiries, and performed data entry and database reporting using Microsoft Office and Oracle to support departmental programs.

Education

Degrees, certifications, and relevant coursework

TS

Towers High School

High School Diploma, General Studies

2009 - 2013

Completed a High School Diploma at Towers High School in Decatur, GA from August 2009 to May 2013.

Tech stack

Software and tools used professionally

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