Looking for a job

Vallabh Gupta

@vallabhgupta

Message

I build key-account revenue and retention through consultative sales, customer insights, and project leadership.

Ireland

Message

What I'm looking for

I'm looking to apply my consultative sales, key-account management, customer insights, and project leadership experience to grow commercial partnerships and improve client retention.

I've built commercial partnerships and retained high-value clients across Omnibay and SuperSixSportsGaming, securing more than $200K in recurring revenue while maintaining 95% customer retention.

As a Key Accounts Manager and VIP Retention lead, I used customer data, personalised engagement, and account plans to improve client lifetime value, reduce attrition by 10%, and increase engagement by 25%.

I also led five major sports projects at the Sports Authority of India, delivering them on time and within budget. I'm currently applying my customer service and sales skills at Spar while building on my MSc in Business Analytics.

Experience

Work history, roles, and key accomplishments

Current

Retail Assistant

Current

Spar

Mar 2026 - Present (7 months)

Resolved 15+ daily customer inquiries, achieving high satisfaction by addressing needs and escalating complex issues. Guided product sales based on customer preferences, increasing average basket size by 8% and contributing to daily revenue targets.

Customer Service Sales Communication Skills Problem Solving

Assistant Manager - VIP Retention

Omnibay Pvt. Ltd.

Mar 2024 - Jan 2025 (10 months)

Led personalized communication strategies and exclusive offers, enhancing VIP client loyalty and improving annual client lifetime value by $50k. Utilized customer data analysis to predict churn, reducing VIP attrition by 10% and securing $75+k in potential revenue.

Customer Retention Data Analysis Communication Skills Strategic Engagement Collaboration

Key Accounts Manager

Super Six Sports Gaming

Mar 2022 - Mar 2024 (2 years)

Built strong relationships with 100+ key accounts, achieving 95% retention over 2 years and securing $120,000+ in recurring revenue. Executed custom account plans that increased client engagement by 25% and analyzed feedback to improve services.

Account Management Customer Relationship Management Data Analysis Strategic Planning

Project Manager

Sports Authority of India

May 2019 - Mar 2022 (2 years 10 months)

Managed 5+ major sports projects end-to-end, delivering on time and budget, saving $50K+ in potential overruns. Led diverse teams of 15+ members, improving collaboration and boosting delivery efficiency by 20%.

Project Management Team Leadership Stakeholder Management Communication Skills