Kunal Chandak

Led creation of 7 universal dashboards consolidating 45+ Salesforce views, giving execs a single source of truth. Standardized reporting and storefront mapping, boosting accuracy by 20%. Built Power BI dashboards and trackers improving data usage by 15%. Acted as Growth Partner, analyzing sales data to drive strategy and market expansion.

Led design and rollout of seven universal dashboards consolidating 45+ Salesforce dashboards, increasing reporting accuracy and timeliness by 20% and improving data usage by 15%. Served as Growth Business Partner to drive strategic planning and executive reporting.

Supervised 40+ processes across 3+ projects covering scope, design, RAID, planning, costs, SIT/UAT and KPI tracking. Implemented Process Mining, accelerating onboarding by 20% and saving 0.2M manual steps. Revamped SAP PO creation, driving 15% order growth and 80% effort reduction. Mentored teams, led scrum, built AI/IA strategies, acted as SME, and managed end-to-end RPA delivery to boost revenue

Managed 40+ processes across 3+ projects for RPA and process mining engagements, delivering 20% faster onboarding and saving 0.2M manual steps; led SAP PO automation yielding 15% order growth and 80% reduction in manual effort.

Delivered ad-hoc ops analysis for 2500+ sales staff to support targets and workforce planning. Led a 40-member team to drive 2% monthly revenue growth and 15% higher retention via the i2 model. Built an HRIS platform reducing queries by 80%. Streamlined Sales & HR processes, maintained dashboards, and strengthened cross-functional collaboration.

Analyzed operations data for 2,500+ employees and led a 40-person team to drive a 2% monthly revenue increase and 15% customer retention uplift; developed an HRIS reducing employee queries by 80%.

Researched and benchmarked e-pharmacy performance against competitors, customer experience and market trends, developed agile strategy to improve marketing style and increase revenue by ~10%. Conducted user research, defined user stories and roadmaps, and provided digital (UI) suggestions for India’s top professional ed-tech platform, SMB businesses improving user experience.

Researched and benchmarked e-pharmacy performance to inform growth strategy, producing recommendations that targeted ~10% revenue improvement and improving UX for a leading ed-tech platform.

Grade: 3.73 (First Class Honors)

Grade: 3.73 (First Class Honors)

Completed a Master in Management with First Class Honours, focusing on management theory and practice and project delivery.

Grade: 8.21 (First Class Honors)

Grade: 8.21/10 (First Class Honors)

Completed a Bachelor of Technology in Information Technology with First Class Honours, focusing on IT systems and project performance.