Open to opportunities

Sidhesh Bhambid

@sidheshbhambid

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Passionate data analyst with expertise in business analytics and insights.

Ireland

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What I'm looking for

I seek a dynamic role that fosters collaboration and innovation in data analytics.

I am a passionate data enthusiast with over 3 years of experience in Business Analytics. My journey has been marked by leading client calls and collaborating with internal teams to deliver solutions that meet business requirements. I have honed my skills in stakeholder and project management, and I am eager to leverage my soft skills expertise alongside my newly acquired technical learnings in the data field.

In my recent role as a Business Analyst II at Tanla Platforms, I spearheaded multichannel marketing automation campaigns for prominent BFSI and Ecommerce clients. My analytical prowess allowed me to process datasets exceeding 2-3 million rows using advanced SQL techniques, leading to significant improvements in campaign performance. I am committed to creating data solutions that communicate clear insights aligned with business goals, and I aim to continue excelling in the IT industry.

Experience

Work history, roles, and key accomplishments

Business Analyst II

Tanla Platforms

Oct 2023 - Aug 2024 (10 months)

Spearheaded multichannel marketing automation campaigns for BFSI and Ecommerce clients, analyzing datasets over 2-3 million rows using advanced SQL. Increased policy renewal rates by 15% and optimized campaign delivery strategies, resulting in a 20% increase in open rates.

SQL Marketing Automation Data Analysis Business Analysis Stakeholder Management Project Management Reporting Data Processing Campaign Optimization

Senior Analyst

Haptik

Jun 2021 - Sep 2023 (2 years 3 months)

Implemented and optimized chatbot solutions, achieving a 50% reduction in SLA for promotional bots. Conducted in-depth analysis of user-level chat data, increasing bot automation rates by over 20% and ensuring seamless project delivery.

Chatbot Data Analysis Excel Project Management Automation Scrum Reporting Cross Functional Collaboration

Interactive PowerBI Dashboard Developer

PwC

Sep 2022 - Oct 2022 (1 month)

Developed an interactive PowerBI dashboard for PwC call centers, optimizing agent workload and improving customer satisfaction by visualizing key metrics.

Power BI Data Modelling Data Cleaning Dashboard Development Customer Satisfaction Data Visualization Reporting Metrics Analysis Project Management Business Analysis

Technical Officer

Electronic Corporation of India Ltd.

Jan 2020 - Dec 2020 (11 months)

Maintained the ITSS database for data accuracy and consistency, conducted analysis to support operational efficiency, and prepared technical documentation for procurement processes.