Nonhlanhla Nhlapo
@nonhlanhlanhlapo1
Highly motivated individual seeking a position as a call center agent.
What I'm looking for
I am a highly motivated and detail-oriented individual with a strong desire to excel in customer service. With prior experience as a cashier in retail, I have developed excellent communication abilities and organizational skills that allow me to provide exceptional customer support. My certifications in Customer Service Consulting and Data Entry further enhance my capability to manage tasks efficiently and handle sensitive information with discretion.
During my time at OBC Retail, I successfully handled transactions, processed payments, and ensured a smooth checkout experience for customers. My dedication to learning and delivering high-quality service has equipped me to contribute positively to any team in a dynamic, customer-focused environment. I am eager to leverage my skills to resolve customer issues effectively and enhance overall customer satisfaction.
Experience
Work history, roles, and key accomplishments
Cashier
OBC Company
Jan 2021 - Dec 2023 (2 years 11 months)
Handled transactions and processed payments efficiently at the point of sale. Provided excellent customer service to ensure a smooth and efficient checkout experience for all customers.
Education
Degrees, certifications, and relevant coursework
Senaoane Secondary
National Senior Certificate, General Studies
Matriculated from Senaoane Secondary in 2021, completing the National Senior Certificate. Gained foundational knowledge and skills during this period.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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