VV

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Valentina Valoti

@valentinavaloti

Sales advisor at Philip Morris, supporting international IQOS customers and consistently reaching commercial KPIs.

At Philip Morris, I advised international passengers at Aeroporto Orio al Serio on IQOS devices, providing multilingual service and consistently reaching commercial KPIs.

At Unieuro - Elettrocasa Srl, I advised customers on household appliances and was listed among the top 10 sellers by revenue for 2022/2023. My experience also includes tourist reception, event support, and recruitment for tourism partnerships.

Experience

Work history, roles, and key accomplishments

PM

Sales Advisor / Brand Ambassador

Philip Morris

Jan 2024 - Dec 2025 (1 year 11 months)

Provided purchase consulting and assisted sales for IQOS devices to international passengers in transit. Managed high volume of clientele and consistently achieved commercial KPIs.

Sales Customer Service Multilingual Communication KPI Achievement Digital Tools

US

Sales Advisor

Unieuro - Elettrocasa Srl

Jan 2020 - Dec 2024 (4 years 11 months)

Recognized among top 10 sellers by revenue generated during 2022/2023. Provided purchase consulting for large and small appliances, managed orders, set up promotional displays, and resolved post-sale issues.

Sales Customer Service Order Management Merchandising Post sale Support

SO

Receptionist e Supporto Ristorazione

Soc. Cooperativa Arké (Ostelli)

Jan 2019 - Dec 2020 (1 year 11 months)

Managed reception, check-in, and breakfast buffet setup with kitchen support, holding an HACCP certificate.

Reception Check in Buffet Setup HACCP

BI

Segreteria e Reclutamento

BITAC

Jan 2019 - Dec 2020 (1 year 11 months)

Organized the Italian Tourism Exchange and recruited tourism entities for new partnerships.

Event Organization Recruitment Partnership Development

RS

Addetta Accoglienza e Informazione Turistica

Rete Infopoint Valle Seriana e Val di Scalve

Jan 2017 - Dec 2019 (2 years 11 months)

Promoted the territory and supported organization of events, fairs, and local markets across 5 different locations.

Tourism Information and Client Assistance Event Support Territory Promotion

Education

Degrees, certifications, and relevant coursework

CA

Corso in Analisi Dati e AI

Corso in Analisi Dati e AI, Data Analysis and AI

Completed a course in Data Analysis and AI in 2026.

IF

Istituto A. Fantoni

Diploma di Tecnico del Turismo, Tourism

2015 - 2019

Earned a Diploma di Tecnico del Turismo from Istituto A. Fantoni, Clusone, from 2015 to 2019.

CB

Corso in Interior Design (Revit Architectural e Blender)

Corso in Interior Design, Interior Design

2023 -

Studied Interior Design with Revit Architectural and Blender starting in 2023.

Tech stack

Software and tools used professionally

Adobe Photoshop

Python

Google Sheets

Canva

Blender

Availability

Looking for a job

Location

Italy

Authorized to work in

Salary expectations

20k+ EUR

Job categories

Sales Advisor Brand Ambassador Tourism Assistant Receptionist Recruitment Assistant

Skills

Sales Customer Service Tourist Reception Multilingual Customer Service KPI Achievement Order Management After Sales Support Tourism Partnership Recruitment Event Support Data Analysis Python Excel Google Sheets AI Tools Blender

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