Simona Spampinato
@simonaspampinato
Multilingual luxury retail professional driving client growth and brand excellence.
What I'm looking for
I am a multilingual luxury retail professional with proven success in exceeding sales targets and building long-term client relationships across Italy and Spain. I combine strategic thinking and emotional intelligence to deliver exceptional customer experiences for high-profile markets.
At Louis Vuitton I consistently exceeded monthly sales KPIs, developed high-value client portfolios, and implemented personalized digital marketing campaigns to increase loyalty and repeat purchases. I also mentor colleagues and collaborate with managers to align team strategies and boost performance.
I contribute actively to cross-functional initiatives, co-developing wellbeing programs with HR and participating in cosmetovigilance to ensure product safety and regulatory compliance for the Italian and Spanish markets. My background in translation and languages supports clear cross-cultural communication and market expansion.
I am motivated to grow into roles that bridge client experience, communication, and brand excellence, bringing a collaborative approach and a track record of driving measurable results in luxury retail contexts.
Experience
Work history, roles, and key accomplishments
Digital Client Advisor
Louis Vuitton
Sep 2023 - Present (2 years 4 months)
Consistently exceeded monthly sales KPIs across Italian and Spanish markets, grew high-value client portfolios, and delivered personalized luxury experiences while mentoring colleagues and contributing to cross-functional initiatives.
Hostess
Museum of Dreamers
Oct 2022 - Dec 2022 (2 months)
Conducted immersive tours for 400+ visitors daily and supported online marketing initiatives to boost brand visibility and visitor engagement.
Sales Associate
Camparia Favignana
Jun 2022 - Sep 2022 (3 months)
Delivered premium customer service to over 2,000 clients daily, resolved inquiries, and maintained high satisfaction in a high-volume retail environment.
Education
Degrees, certifications, and relevant coursework
IULM University
Postgraduate Degree, Specialised Translation
2020 - 2023
Completed a postgraduate degree in Specialised Translation at IULM University, focusing on translation practices and applied language skills.
SSML Centro Masterly
Bachelor's Degree, Interpreting & Translation
2017 - 2020
Earned a Bachelor's degree in Interpreting & Translation (L-12) with coursework in interpreting, translation theory, and applied language studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Skills
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