Looking for a job

mary amy

@maryamy

Customer support specialist at Philip Morris, providing personalized service and clear product information to customers.

Italy

Message

What I'm looking for

I’m motivated to develop my technical support expertise in a technology-driven environment.

At Philip Morris, I provide personalized customer service as an IQOS brand ambassador and shop assistant, addressing customer needs and explaining products clearly.

At Comala Community Hub, I supported front-office operations, documentation management, and digital communication. I’ve also assisted guests in international hospitality settings, communicating in English and Spanish and managing guest information.

Experience

Work history, roles, and key accomplishments

Current

Iqos Brand Ambassador and Shop Assistant

Current

Philip Morris

Jun 2026 - Present (4 months)

Delivered personalized customer service and provided clear product information to support a high-quality customer experience. Handled payment transactions and maintained an organized retail environment.

Customer Service Product Information Payment Processing Retail Operations

Reception Volunteer

South America

Jan 2025 - Dec 2025 (11 months)

Provided front-office support in international hospitality environments, managing guest information and documentation. Communicated daily in English and Spanish with international users and assisted with operational activities.

Front Office Support Guest Management Documentation English Spanish Customer Service

Administrative & Front Office Assistant

Comala Community Hub

Jan 2024 - Dec 2025 (1 year 11 months)

Supported administrative, educational, and cultural activities including documentation management and digital communication. Provided front-office support and assisted with event logistics and day-to-day organizational activities.

Document Management Digital Communication Front Office Support Event Logistics Teamwork