Melissa Di Bernardo
@melissadibernardo
Hospitality and sales professional specializing in luxury villa experiences and client relationship management.
What I'm looking for
I am a dynamic hospitality and sales professional with extensive experience curating luxury villa holidays and managing high-stakes, multi-project operations. I combine deep local knowledge with a strong service ethic to deliver seamless guest experiences.
As a regional destination specialist, I tailored highly personalized villa stays, coordinated with property teams and suppliers, and conducted regular property inspections to uphold company quality standards. I acted as the primary guest contact pre-arrival and during stays to ensure satisfaction and repeat business.
My background includes senior sales roles with B2B and B2C responsibilities—cold calling, prospecting, appointment setting, and multi-project management—plus hands-on restaurant leadership as Maître d’hotel and former restaurant owner where I led a team of 12, managed budgets, suppliers, and compliance.
I am committed to continuous personal and professional growth, leveraging language skills and cross-cultural experience to build strong partner relationships and improve operational efficiency and profitability.
Experience
Work history, roles, and key accomplishments
Local Specialist
TheThinking Traveller
Apr 2024 - Dec 2025 (1 year 8 months)
Acted as regional destination expert for Agrigento and surrounding areas, curating personalised luxury villa holidays and serving as primary guest contact to ensure seamless, high-quality stays.
Senior Sales Agent
SOLEO
Jun 2022 - Mar 2024 (1 year 9 months)
Performed B2B and B2C remote sales from Agrigento, driving prospecting, cold calling and appointment setting while managing multiple projects to ensure customer acquisition and satisfaction.
Maître d’hotel
Mare & Sole SRL
Jul 2021 - Jun 2022 (11 months)
Managed two restaurants/cocktail bars simultaneously, overseeing front-of-house operations to maintain service standards and guest satisfaction.
Sales Executive
M.Ex.T
Feb 2020 - Jul 2021 (1 year 5 months)
Promoted first aid products to B2B clients across Dutch and French regions, educating prospects, maintaining client relationships, and optimising sales strategies through market analysis.
Managed weekend full-time shifts handling inventory records, coordinating shipments and supply chain tasks to ensure timely deliveries and operational efficiency.
Pharmacy Assistant
VandePerre
Aug 2019 - Dec 2019 (4 months)
Processed prescriptions under pharmacist supervision, assisted patients in person and by phone, managed packaging and dispensing, and maintained inventory control.
Restaurant Owner
Limburgse Vleugels
May 2017 - Jul 2019 (2 years 2 months)
Founded and managed a restaurant and catering service, leading a team of 12, overseeing kitchen standards, supplier relationships, budgeting and marketing to grow clientele and profitability.
Education
Degrees, certifications, and relevant coursework
KHLim (Katholieke Hogeschool Limburg)
Teacher: Biology-Nutrition, Biology-Nutrition
2014 - 2017
Studied Teacher: Biology-Nutrition program; degree not completed due to starting own business.
KHLeuven
Nutrition and Dietetics, Nutrition and Dietetics
2012 - 2014
Pursued studies in Nutrition and Dietetics; degree not obtained.
Sint-Jozefsinstituut Bokrijk
Pharmacy Assistant, Pharmacy Assistant
2006 - 2012
Completed Pharmacy Assistant secondary education program.
Availability
Location
Authorized to work in
Job categories
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