Valentina Tapias
@valentinatapias
I am a bilingual remote-ready customer service professional and graphic designer skilled in digital tools.
ColombiaWhat I'm looking for
I am a bilingual (English-Spanish) customer service professional and graphic designer with proven remote-work experience supporting customers and teams through VPN and remote access tools. I handled customer inquiries and problem-solving via remote platforms, maintained clear communication to meet deadlines, and was recognized for fast adaptation to workflow procedures.
As a graphic designer I produced event posters, social media graphics, and promotional materials using Premiere, After Effects, Procreate, Illustrator, and Photoshop. I thrive in deadline-driven, collaborative environments and bring strong schedule management, creative problem solving, and remote collaboration skills.
Experience
Work history, roles, and key accomplishments
Graphic Designer
GZ-LION
Jan 2024 - Aug 2024 (7 months)
Designed event posters, social media graphics, and promotional materials for digital platforms, meeting client deadlines and maintaining clear remote collaboration.
ACHandled customer inquiries and problem-solving via remote platforms, adhered to company protocols, and maintained timely communication to meet service expectations.
ACHandled customer inquiries via remote platforms, maintained clear communication with clients and teams, and resolved issues while following company policies and secure VPN procedures.
Education
Degrees, certifications, and relevant coursework
Colegio Londres
English
2003 - 2014
Completed secondary education and graduated with studies in English.
UEUniversidad EAFIT
Completed six semesters of undergraduate study.
Universidad Pontificia
Attended Universidad Pontificia; degree, field, and dates not provided.
Availability
Location
ColombiaAuthorized to work in
Job categories
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