steban salcedo

I am a dedicated customer service agent with extensive experience in providing exceptional support to clients across various industries. My journey began as a Graphic Designer and Digital Illustrator, where I honed my skills in visual communication and software management. Transitioning into customer service, I have consistently demonstrated my ability to adapt and excel in fast-paced environments.

Throughout my career, I have worked with renowned companies such as Amazon and DHL, where I utilized platforms like Salesforce and Five9 to enhance customer interactions. My commitment to excellence has been recognized through multiple awards, including top performance agent recognition at Transcom, where I achieved a perfect score in metrics. I take pride in my problem-solving skills and my ability to maintain a positive attitude while delivering outstanding service.