Open to opportunities

Robin Porras

@robinporras

Message

Graphic Designer and illustrator

Colombia

Message

What I'm looking for

I’m looking for opportunities to contribute to impactful projects where my graphic design and illustration can shape clear, high-quality visuals—and where collaboration, process improvement, and attention to detail are valued.

I’m a Graphic Designer with strong artistic, creative, and illustrative skills, focused on translating ideas into clear, effective, and lasting visual solutions. I bring a keen eye for detail, a passion for illustration and visual storytelling, and a reliable, solution-oriented approach to every project.

From 2017 onward, I’ve delivered graphic design work across advertising, corporate identity, and campaign assets—retouching high-resolution product photos, creating seasonal marketing visuals, and designing digital and print materials (billboards, packaging, brochures, and social media ads). I’ve also worked as a Trust & Safety Agent and in bilingual customer service roles, where I moderated user-generated content on Discord, supported customers, and collaborated with internal teams to improve processes and policy enforcement.

Experience

Work history, roles, and key accomplishments

Trust & Safety Agent

Teleperformance

Jan 2025 - Jan 2026 (1 year)

Moderated Discord user-generated content to ensure community compliance and a safe, positive experience. Monitored activity to proactively identify potential risks and violations and supported customer-facing moderation workflows.

Content Moderation Community Safety Discord Moderation Policy Enforcement Customer Support Cross Functional Collaboration

Graphic Designer

Kronotime

Jan 2021 - Jan 2022 (1 year)

Retouched high-resolution product photos to emphasize materials and luxury watch finishes, including gold, silver, and gemstones. Designed seasonal marketing assets and showroom/partner retailer materials in coordination with marketing and sales teams.

Graphic Design Adobe Photoshop Marketing Collateral Adobe After Effects

Junior Art Director

Wernersam - DDB Worldwide

Jan 2017 - Jan 2019 (2 years)

Created visual assets for nationwide campaigns including billboards, product packaging, brochures, and social media ads. Collaborated with printers to ensure accurate color management, bleeds, and technical production specifications.

Art Direction Campaign Design Graphic Design Print Production Color Management

Bilingual Customer Service Advisor

Scotiabank

Jan 2025 - Present (1 year 5 months)

Provided bilingual customer service for credit products and promoted insurance solutions based on client needs. Managed client information accurately while maintaining confidentiality and compliance with banking policies.

Customer Service Bilingual Support Credit Products Insurance Sales Cross Selling Confidentiality Banking Compliance Client Data Management