
Stefany Alvarez Cardona
@stefanyalvarezcardon
Virtual Assistant skilled in customer support, admin tasks, calendar management, and marketing. Organized, creative, and eager to learn.
What I'm looking for
I’m a proactive and detail-oriented Virtual Assistant with experience in customer support, administrative assistance, calendar management, marketing support, and copywriting. I enjoy helping businesses stay organized, improve communication, and manage daily operations efficiently.
I’m comfortable working remotely, coordinating tasks, managing appointments, assisting with email communications, and learning new tools and systems. I’m reliable, adaptable, organized, and always willing to learn.
I also have a creative background in digital illustration, which has strengthened my attention to detail and problem-solving skills. I’m passionate about supporting teams, making their work easier, and contributing to business growth through reliable and efficient assistance.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
HAVA
Oct 2025 - Present (1 year)
Provide administrative and operational support for day-to-day business activities, including calendar management, meeting coordination, and marketing copywriting. Support CRM and workflow organization using digital tools.
Customer Service Representative
Black Optix Tint
Jan 2024 - Present (2 years 9 months)
Assist customers through phone, live chat, and email, addressing questions about services, pricing, appointments, and warranty policies. Coordinate and confirm appointments and support daily service operations.
Freelance Digital Illustrator
Self-employed
Jan 2021 - Present (5 years 9 months)
Create digital illustrations using Procreate and Adobe Photoshop. Manage creative work independently and continue learning new techniques and tools.
Sales Representative, Online Support
Accedo 24.7
Jan 2016 - Dec 2017 (1 year 11 months)
Assisted AT&T customers through online chat, responding to questions and addressing service-related needs. Communicated clearly and professionally while following established support processes.
Education
Degrees, certifications, and relevant coursework
Self-directed learning
Certificate, Digital Illustration
2021 -
Ongoing self-directed learning in digital illustration, developing skills through practice and independent projects.
Liceo Comercial Manuela Beltrán
High School Diploma, General Studies
2010 - 2013
Completed high school education at Liceo Comercial Manuela Beltrán from 2010 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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